P6130-M6535

[StratManDan]

Hi guys,

Has anyone seen an issue with Kyocera P6130, and M6535, where small vertical lines, or dashes, and spots are appearing on the prints, due to a foreign matter is sticking to the drum? The K or black drum is usually the only one affected, however I have seen it on the color drums as well, but not as frequently as the black drum.

I've been cleaning the drum surface with a soft cloth and alcohol, which seems to clear it up for a while, but the issue returns after only a few days.
I've also, in some cases, removed and cleaned the drum cleaning blade.

I've attached a print sample.

Is there a tech bulletin on this? Any and all suggestions, thoughts, and ideas are completely welcomed.

Thanks!

[lees]

Re: P6130-M6535

Attached is a bulletin on this issue. Replace the black drum only with a DK5140A. Make sure to order the A version for the black slot.

QA_I175_2NR_0049_SB black drum dash marks.pdfQA_I175_2NR_0049_SB black drum dash marks.pdfQA_I175_2NR_0049_SB black drum dash marks.pdfQA_I175_2NR_0049_SB black drum dash marks.pdfQA_I175_2NR_0049_SB black drum dash marks.pdf

[StratManDan]

Re: P6130-M6535

Thanks for responding, however I've ordered the new drum, DK-5140A, for a couple of these printers, but it had no effect on the issue. The issue came back, even with using the new drum.

[blackcat4866]

Re: P6130-M6535

The only real long term solution is to shorten up sleep mode time ... as short as the customer will allow. Especially with billable customers, I explain that the high internal heat of the MFP fuses toner to the surface of the drum, especially black, since its closest to the fuser. When I can show that the drum can possibly reach yield, I usually get cooperation, like 5minutes to sleep mode. =^..^=