Hi guys; I have a customer with an FS-C8525 full color unit that doesn't seem to like going a normal yield on the transfer belt unit. sold machine new to customer in July 2018, December of 2020 I put a transfer belt unit in at 26K total on the meter.. then again in April 2021 with 34K total on the meter.. now again it needs another transfer unit.. and it has a total of 43K on the meter.. I noticed that the waste toner in the unit is kind of hard & it locked up the auger, and the gear that runs the auger stripped out on the shaft so it wasn't turning any more after it locked up. I manually spun the auger, and cleaned out and swept the T/S belt, & the quality is real good, but it needs a new belt.. Any reason why this keeps happening? Streaks & blotches on the pages, YES, always using OEM toners & supplies, no generic toners EVER! any help appreciated. ALSO, if anyone has a new transfer unit please shoot me a price.
Thanks
Thanks
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