taskalfa 5501i cassete

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Gab
    Senior Tech
    • Aug 2015
    • 656

    #1

    taskalfa 5501i cassete

    Message "can not use cassete 1 due to a failure " appears. Can i reset it?
    How can i check what the problem is?
  • ntbann
    Senior Tech

    500+ Posts
    • Jan 2012
    • 623

    #2
    Re: taskalfa 5501i cassete

    906

    Comment

    • bsm2
      IT Manager

      25,000+ Posts
      • Feb 2008
      • 29370

      #3
      Re: taskalfa 5501i cassete

      Reset in service mode

      Comment

      • JVergin
        Service Tech / IT Rep

        100+ Posts
        • Jan 2009
        • 216

        #4
        Re: taskalfa 5501i cassete

        Make sure there's no paper stuck behind the tray. Then U906 to reset.

        Comment

        • spw
          Technician

          50+ Posts
          • Mar 2015
          • 62

          #5
          Re: taskalfa 5501i cassete

          Unless it was a user induced cassette error it will come back after the 906 after a while. Its best to test the lift motor while there after the reset to make sure it has the the strength to lift various paper loads while running.

          Comment

          • sparkycivic
            Trusted Tech

            250+ Posts
            • Apr 2017
            • 348

            #6
            Re: taskalfa 5501i cassete

            print the error log, and find out when and what the tray coded. probably had paper stuck behind the cassette at some point...

            Comment

            Working...