Kyocera 3051ci magenta streaks

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  • stern.detmold.32756
    Technician
    • Feb 2018
    • 25
    #1

    Kyocera 3051ci magenta streaks

    Hello,

    our Kyocera 3051ci leaves magenta streaks on paper, sometimes on the front, but sometimes also on the flipside.
    The drum cleaning program sometimes(?) fixes the issue for 2-3 pages, then it comes back. The other cleaning programs do not effect the outcome.

    The streaks are also not on the exact same position every print, black and white prints usually come out fine.
    We cleaned the insides, there was loose magenta toner on the transfer belt.

    The toner on the pages is dry and can not be rubbed off.
    I tried the one spare magenta toner we had, but it did not accept the toner. (We sadly do not use genuine toner)


    Thanks in advance!

    IMG_20220209_081010.jpg
    Tags: kyocera, magenta, pages, streaks, toner
    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 16308
      #2
      Re: Kyocera 3051ci magenta streaks

      Originally posted by stern.detmold.32756
      Hello,

      our Kyocera 3051ci leaves magenta streaks on paper, sometimes on the front, but sometimes also on the flipside.
      The drum cleaning program sometimes(?) fixes the issue for 2-3 pages, then it comes back. The other cleaning programs do not effect the outcome.

      The streaks are also not on the exact same position every print, black and white prints usually come out fine.
      We cleaned the insides, there was loose magenta toner on the transfer belt.

      The toner on the pages is dry and can not be rubbed off.
      I tried the one spare magenta toner we had, but it did not accept the toner. (We sadly do not use genuine toner)


      Thanks in advance!

      [ATTACH=CONFIG]51982[/ATTACH]

      Try clean/replace PCR and inspect drum for proper cleaning.


      What is the life count of the machine and supply count?
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5463
          #3
          Re: Kyocera 3051ci magenta streaks

          Toner stuck to magenta development roller?
          Whatever

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22973
              #4
              Re: Kyocera 3051ci magenta streaks

              If there's transfer waste on the primary transfer belt ... perhaps then primary transfer belt is not cleaning correctly?
              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • craigster
                  Trusted Tech

                  100+ Posts
                  • Apr 2016
                  • 201
                  #5
                  Re: Kyocera 3051ci magenta streaks

                  I usually would replace drum and developer especially with those streaks.

                    Comment

                    • avio2
                      Trusted Tech

                      100+ Posts
                      • Jul 2010
                      • 150
                      #6
                      Re: Kyocera 3051ci magenta streaks

                      i think cleaning ass'y DRM clogged, check the waste hopper gears

                        Comment

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