TA 3051ci Firmware will not load

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    #1

    [Misc] TA 3051ci Firmware will not load

    I am refurbishing this copier for a custromer. I turn the machine off then insert the thumb-drive then turn machine on and the machine will ask if to recognize memory. Then boots up normally. This 3051ci has an IB-51 Wireless that may be affecting this. (The customer wants this and it is on the machine) Any suggestions. THANKS SO MUCH
  • Tricky
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 2621

    #2
    Re: TA 3051ci Firmware will not load

    What about U025 firmware update..also use the smallest capacity memory stick possible.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22973

      #3
      Re: TA 3051ci Firmware will not load

      Are the firmware files extracted, and on the root of the drive?
      Is it a USB2.0 drive?
      The firmware is 206MB extracted, so a 500MB to 2GB stick works nicely.
      Is the USB port connected?
      Does the machine recognize that same USB stick once it's booted up?
      Are you sure it's the correct firmware?

      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Doug James
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2012
        • 935

        #4
        Re: TA 3051ci Firmware will not load

        Originally posted by blackcat4866
        Are the firmware files extracted, and on the root of the drive?
        Is it a USB2.0 drive?
        The firmware is 206MB extracted, so a 500MB to 2GB stick works nicely.
        Is the USB port connected?
        Does the machine recognize that same USB stick once it's booted up?
        Are you sure it's the correct firmware?

        =^..^=
        Thanks so much for the list !! Yes on most of the above. (I've used that several times, 16G drive) Turns out 025 worked. I have never seen that before... Ya never stop learning on these things I am finding... THANKS !!!!

        Comment

        • Doug James
          Senior Tech

          Site Contributor
          500+ Posts
          • Jan 2012
          • 935

          #5
          Re: TA 3051ci Firmware will not load

          Originally posted by skynet
          What about U025 firmware update..also use the smallest capacity memory stick possible.
          That Worked !!! Thanks so much for your help !!! Have never seen that before .... Thanks again !!

          Comment

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