kyocera p5021cdn duplex printing issue

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  • Craig85
    Junior Member
    • Mar 2022
    • 4

    #1

    kyocera p5021cdn duplex printing issue

    Dear All,

    I recently bought a Kyocera p5021cdn printer. I connected it to my raspberry pi via usb. My plan is to share this printer on the network over this rpi (using ipp). The basic things are working fine. I installed the cups and samba, the printer is accessible from the network, I can print files, but the duplex printing doesn't work properly. There are 2 scenarios:
    1. When I use the cups offered driver, the printer asks for MP tray. In this case I need to select the correct paper tray on the printer itself and the duplex printing works. (of course I don't want to select it manually every time, when I print)
    2. When I use the official printer driver, the paper tray selection is automatic, but the duplex printing doesn't work.

    I tried to check and modify the driver, but didn't find the source of this issue.

    Could you suggest me something, that I can try?

    Thanks for everything!
  • tmaged
    Owner/Service Manager

    Site Contributor
    1,000+ Posts
    • Oct 2008
    • 1863

    #2
    Re: kyocera p5021cdn duplex printing issue

    More than likely it is going to the bypass because of the media type. It should tell you what it's looking for on the display of the printer.
    The windows driver uses coated paper as their default media.
    Cardstock or labels would disable duplexing.
    Hope that helps !
    -Tony
    www.dtios.com
    Become a fan on Facebook

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    • Craig85
      Junior Member
      • Mar 2022
      • 4

      #3
      Re: kyocera p5021cdn duplex printing issue

      Thank you! I specified A4. Do you think the paper size can be wrongly specified for this?

      Originally posted by tmaged
      More than likely it is going to the bypass because of the media type. It should tell you what it's looking for on the display of the printer.
      The windows driver uses coated paper as their default media.
      Cardstock or labels would disable duplexing.

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7944

        #4
        Re: kyocera p5021cdn duplex printing issue

        Media size is one thing, media type is another. Check your media type is set for plain paper (usually 60-90gsm).
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • Craig85
          Junior Member
          • Mar 2022
          • 4

          #5
          Originally posted by tsbservice
          Media size is one thing, media type is another. Check your media type is set for plain paper (usually 60-90gsm).

          Comment

          • Craig85
            Junior Member
            • Mar 2022
            • 4

            #6

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