<span style="color: rgb(51, 51, 51); background-color: rgb(250, 250, 250);">Good day all</span><br style="color: rgb(51, 51, 51); background-color: rgb(250, 250, 250);"><br style="color: rgb(51, 51, 51); background-color: rgb(250, 250, 250);"><span style="color: rgb(51, 51, 51); background-color: rgb(250, 250, 250);">i hope you can assist me please , i have a&nbsp;</span>Kyocera TASKALFA 520 I<span style="color: rgb(51, 51, 51); background-color: rgb(250, 250, 250);">&nbsp;i am having issues with , i replaced the MK last week and now the client is reporting jamming with the following codes JAM21,JAM41.JAM11 and JAM42 , i am struggling with this device and cant get to the bottom of the issue can someone please give me some guidelines i may have missed please as i need to get this sorted out asap</span><br style="color: rgb(51, 51, 51); background-color: rgb(250, 250, 250);"><br style="color: rgb(51, 51, 51); background-color: rgb(250, 250, 250);"><span style="color: rgb(51, 51, 51); background-color: rgb(250, 250, 250);">thank you</span>
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Re: Kyocera TASKALFA 520 I
That's a wide range of jamming issues.
I would revisit the drum input guide which comes in the kit and be sure it is not partly closed up on one side. I have had them pinched closed slightly out of the box causing mainly J21 issues. Also, if you installed the two clear guide films that came in the kit, please make sure they are properly seated in the correct spot as they can interfere with the registration rollers if not seated correctly. -
Re: Kyocera TASKALFA 520 I
J11 & J21 are most often associated with paper pickup from the paper trays. J41 & J42 will be happening at the fuser inlet. I believe the Falcon VI has the same issue with the fuser inlet guide that the Falcon III's had. Picture? Yes:
FalconIII exit guide McGuyver.JPG
The shoulder screw is a MacGuyver to get them running. There should be a 3mm spacer tab at the end of the guide that gets shattered when the customer repeatedly slams the door. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Kyocera TASKALFA 520 I
Check the little flag sensor on the feed units, those are j10-11 jams. When you open the drum unit door, by the transfer roller, there is a blackylar film, sometimes due to heat it cracks and causes jams.
Clean sensors on exit unit also, as those cause jams too.
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Re: Kyocera TASKALFA 520 I
Patrickjlc hit on one of the probable causes, the black mylar on the transport assembly cracks causing a delay or inability to feed the paper. Also check to make sure that one of the pressure nibs on the fuser exit assembly is not broken. If one side is broken off it keeps the picker finger on that side from fully contacting the roller and will cause the paper to catch on the picker finger causing the jam. A quick test is to change the paper drawers from long edge to short edge, if it does not jam on short edge look at the fuser exit assembly on the door. If you get the jam on both short edge and long edge, look at the black mylar on the transport assembly.Comment
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