Kyocera Copystar 2560 unser name password reset

[copykat93]

Good morning guys, I know... They're very old, but my customer has 2 of these with super low meter 100k... They want to set up scan to email & they have their own I.T. guys, but they can't get into the set up without the user name & password.

They have tried the normal, 3000 or 6000, admin or admin00.. but nothing they enter is right. Is there a way to reset the user name & PW for them to set up scan to email?

I'M ALSO CURIOUS, IS THE UN & PW STORED ON THE HARD DRIVE OR IS IT ON THE MAIN BOARD? They have about 10 of the 2560's & if the hard drive can be swapped out to one of the units, then everything would already be on the scan to email as far as addresses.. But if the UN & PW are on the main board, then what is my next move?


Thanks

[TheBigB]

Re: Kyocera Copystar 2560 unser name password reset

The 2560 by default uses 2500 for the UN/PW through the console, but if someone changed it somewhere in the machine's history, and no one remembers what it is, only a U021 will reset it.

Good morning guys, I know... They're very old, but my customer has 2 of these with super low meter 100k... They want to set up scan to email & they have their own I.T. guys, but they can't get into the set up without the user name & password.

They have tried the normal, 3000 or 6000, admin or admin00.. but nothing they enter is right. Is there a way to reset the user name & PW for them to set up scan to email?

I'M ALSO CURIOUS, IS THE UN & PW STORED ON THE HARD DRIVE OR IS IT ON THE MAIN BOARD? They have about 10 of the 2560's & if the hard drive can be swapped out to one of the units, then everything would already be on the scan to email as far as addresses.. But if the UN & PW are on the main board, then what is my next move?


Thanks

[copykat93]

Re: Kyocera Copystar 2560 unser name password reset

The 2560 by default uses 2500 for the UN/PW through the console, but if someone changed it somewhere in the machine's history, and no one remembers what it is, only a U021 will reset it.

NO Sir... Tried 2500 for UN/PW, also did the U21 reset & still get the same message, asking for user name & password

anything else I can try? please respond... THANKS

[BillyCarpenter]

Re: Kyocera Copystar 2560 unser name password reset

NO Sir... Tried 2500 for UN/PW, also did the U21 reset & still get the same message, asking for user name & password

anything else I can try? please respond... THANKS

From my notes:

Problem: Someone has changed the default Admin Password.


Solution: I've found that sending Prescribe commands don't work. Run U021/Intilize Memory. This works every time but be sure to back up data to USB because you're
gonna lose address book and other settings.

It's weird that U21 didn't work for you. Head scratcher. Good luck.

[blackcat4866]

Re: Kyocera Copystar 2560 unser name password reset

The default 2500/2500 should work from the machine panel, but not necessarily from the Command Center. If you have access to the machine you should be able to default it back to 'blank'/'blank' (no username/no password)

OR, you can try one of these PreScribe Commands:
!R! ACNT "REST";EXIT;
!R! KSUS "AUIO", "CUSTOM:Admin Password = 'admin00'";EXIT;

Warning: Engine reset will wipe out everything:
!R! ACNT "EGRE";EXIT;

[maincharge]

Re: Kyocera Copystar 2560 unser name password reset

Operator Guide says default user name and password for the 2560 is 3060 for the user name and 3060 for the password same as the 3060. 6482 might also work.

[GeneOR95]