Kyocera M2460idw DP Slow

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  • fornerm
    Technician

    50+ Posts
    • Apr 2010
    • 82

    #1

    [Misc] Kyocera M2460idw DP Slow

    Hello,I have a strange symptom on a Kyocera M2460idw.And the DP draws in the originals more slowly than usual.But I can't find any changed settings on the device.So everything works on the original feeder, but only at half speed.What could that be ?Thanks to allMarkus
  • tmaged
    Owner/Service Manager

    Site Contributor
    1,000+ Posts
    • Oct 2008
    • 1858

    #2
    Re: Kyocera M2460idw DP Slow

    There's a setting in the system menu for DP Read Action. Either Speed or Image Quality.
    Hope that helps !
    -Tony
    www.dtios.com
    Become a fan on Facebook

    Comment

    • fornerm
      Technician

      50+ Posts
      • Apr 2010
      • 82

      #3
      Re: Kyocera M2460idw DP Slow

      Hello,
      i Cant find what you mean, do you have more Details for me ?
      Thanks....

      Comment

      • tmaged
        Owner/Service Manager

        Site Contributor
        1,000+ Posts
        • Oct 2008
        • 1858

        #4
        Re: Kyocera M2460idw DP Slow

        Originally posted by fornerm
        Hello,
        i Cant find what you mean, do you have more Details for me ?
        Thanks....
        Try to figure stuff out, you'll feel a sense of fulfillment.
        System Menu>Copy>DP Read Action> select either Speed Priority or Quality Priority
        Hope that helps !
        -Tony
        www.dtios.com
        Become a fan on Facebook

        Comment

        • copykat93
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2021
          • 268

          #5
          Re: Kyocera M2460idw DP Slow

          Turn off quiet mode... it will slow the machine down close to half speed when it is turned on

          Comment

          • progoffice
            Trusted Tech

            250+ Posts
            • Nov 2008
            • 334

            #6
            Re: Kyocera M2460idw DP Slow

            Not sure about this model, but I've seen on other Kyocera machines where the scan speed is slowed when color or auto color is selected. This is a b&w machine but it can scan in color. I would default the scan settings to grayscale if possible to improve scan speed.

            Comment

            • fornerm
              Technician

              50+ Posts
              • Apr 2010
              • 82

              #7
              Re: Kyocera M2460idw DP Slow

              Hello,Thanks for the tips, just spoke to the customer, he said it's even slower than last week.It is mainly copied.
              Switching to priority speed in the system menu brought something but not normal speed like it did several weeks ago, I don't understand that....Quiet mode is off.Quality, etc is standard.

              Comment

              • fornerm
                Technician

                50+ Posts
                • Apr 2010
                • 82

                #8
                Re: Kyocera M2460idw DP Slow

                Hello,Problem solved, firmware update helped.Thank you for your help.greeting

                Comment

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