Scan file status siplay

[iscott]

I have a Ricoh MP C4504ex having scan to email issue. There maybe some sort of encryption setting that is on. What makes me think this is when you go to check the send file status no information is displayed. Just asterisks. Except for the failed message. Any thoughts?

[dalewb74]

Re: Scan file status siplay

yeah what have you tried and what is the failed message?????