Hi guys, Customer bought new from me in 2019, new car dealership. They were using it pretty hard (did 120K) to June of 2021 they quit using it for a while, sitting with no use sine then and had 145K on it total.. while it was sitting, we robbed the fuser & drum unit out of it & it just sat till yesterday, they hired a new guy and wanted the machine back up to snuff. I fired the machine up with an old fuser & drum unit in it, it came up with the C6600 code... I figured it was because it needed a new fuser, so I installed a brand new fuser, plugged it back in and turned on, same code after it starts to warm up, C6600... I removed the fuser & noticed the gear on the left side just free wheels with never catching on to the drive system... Is there a separate drive that controls that gear on the left, like it has a flip flop gear that engages? They have about 10 of these M2040's with never having seen this issue.
Not sure it is worth messing with, but thought I would see if it is something simple.
Not sure it is worth messing with, but thought I would see if it is something simple.
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