Kyocera TA-3552ci, "Adjusting Scanner"

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • MartyS
    Junior Member
    • Feb 2023
    • 4
    #1

    [Misc] Kyocera TA-3552ci, "Adjusting Scanner"

    I have a 3552ci that has started displaying "Adjusting Scanner" after the machine has been is sleep mode. When you press the energy saver button to bring the machine out of sleep mode, the display looks normal and you can make selections on the display but the start button doesn't light up or work. If you turn the machine off/on with the main switch it then works fine until it goes into the sleep mode again. I updated the firmware to the latest version with KFS while onsite. I'm thinking ISU PWB or Engine PWB is my next step. Any additional ideas would be appreciated.
    Thanks,
    Marty
    Tags: button, display, machine, mode, sleep
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22929
      #2
      Re: Kyocera TA-3552ci, "Adjusting Scanner"

      Check to see if the top cover of the document processor is completely closed, or the latches broken. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • bsm2
          IT Manager

          25,000+ Posts
          • Feb 2008
          • 29370
          #3
          Re: Kyocera TA-3552ci, "Adjusting Scanner"

          Check the settings

            Comment

            • marley
              Technician
              • Sep 2010
              • 58
              #4
              Re: Kyocera TA-3552ci, "Adjusting Scanner"

              I fixed it by cleaning the
              led and ccd

                Comment

                • MartyS
                  Junior Member
                  • Feb 2023
                  • 4
                  #5
                  Re: Kyocera TA-3552ci, "Adjusting Scanner"

                  Hello everyone,
                  I wanted to give an update on this machine. I verified that the document processor cover was closing properly, and the hinges were in good condition. I backed up the customers information with simulation 917 and then performed memory initialization with simulation 21. I also formatted the hard drive with simulation 24. I restored the customer information with simulation 917. I have contacted the customer twice since performing these actions and they said it is working well. Thanks again for your input, it was much appreciated.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22929
                      #6
                      Re: Kyocera TA-3552ci, "Adjusting Scanner"

                      Thanks for posting back. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        Previous template Next
                        Working...