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Re: M5526 jamming on second side
What is the Jam code? -
Re: M5526 jamming on second side
and you have already tried the steps listed for that specific error in the service manual?Comment
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Re: M5526 jamming on second side
J0508: No paper feed from the duplex sectionThe registration sensor is not turned on after turning on the eject/duplex clutch (The paper switchbacks).Step Check description Assumed cause Measures Reference1 Performing the prior standard check itemsThere is a mechanical cause such as the dirty guide, etc.Perform the prior standard check items.2 Checking the paper path The paper is caught with a piece of paper, etc.Remove any paper or foreign objects on the paper path and remove the burrs on the parts such as the guide or the actuator.3 Checking the paper The paper curls or is wavy. Replace the paper if it is damp.4 Checking the eject sensor The eject sensor does not operate normally.Reattach the eject sensor and reconnect the wire. If not repaired, replace it.5 Checking the eject/duplex clutchThe eject/duplex clutch does not operate normally.Reattach the eject/duplex sensor and reconnect the wire. If not repaired, replace it.6 Checking the conveying motorThe drive from the conveying motor is not transmitted to the duplex roller.Reattach the paper conveying unit.7 Checking the main/engine PWBThe wires on the main/engine PWB are not correctly connected, or the main/engine PWB is faulty.Reconnect the wires on the main/engine PWB. Then, repair or replace them if pinched by the wire or if they have any damage.If not repaired, replace the main/engine PWB.Replacing the main/engine PWBComment
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Re: M5526 jamming on second side
The jam code points to incorrect paper source and paper type. print out the staus page and check that the paper trays and paper type is set correctly. The better way is to do it from command center or web server, then you can see if everything is set correctly with no paper tray errors ect.
look at the service manual , service mode and see "details of event log ". This tells you how to read the jam codes and explains what they are.THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burkeComment
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Re: M5526 jamming on second side
I have been looking at this problem in more detail on a Printer version in the workshop and i can re-create the issue by messing with the duplex/switchback solenoid, by momentarily moving the solenoid in the opposite direction, it makes the drive stutter and the paper jams going back into the machine. Maybe the solenoid is sticking or faulty? Problem is the machine in question is the Scanner version and it very much looks like you have to take the whole scanner off to access this area!!!Comment
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