taskalfa 5501i TLS

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  • Gab
    Senior Tech
    • Aug 2015
    • 671
    #1

    taskalfa 5501i TLS

    I have the ...taskalfa 5501i copier. When I try to access its web interface from any browser, a message says that it must has TLS 1.2. Where is the option to activate TLS 1.2 in this copier model? Can in copiers menu to activate TLS 1,2 ? , Or In browser to cjanhe TLS?

    Also the same about Olivveti Dcopia 5500plus (kyocera 5501) . I noticed that system menu in Olivetti is different (or it has other firmware version) .
    Tags: activate, browser, copier, taskalfa, tls
    • calebgk
      Technician
      • Jan 2019
      • 21
      #2
      Re: taskalfa 5501i TLS

      Originally posted by Gab
      I have the ...taskalfa 5501i copier. When I try to access its web interface from any browser, a message says that it must has TLS 1.2. Where is the option to activate TLS 1.2 in this copier model? Can in copiers menu to activate TLS 1,2 ? , Or In browser to cjanhe TLS?

      Also the same about Olivveti Dcopia 5500plus (kyocera 5501) . I noticed that system menu in Olivetti is different (or it has other firmware version) .
      Current Chrome and Edge browsers enforce TLS 1.2. If TLS 1.2 is not enabled on ServerSide settings of your Network Security, you can't get on the Command Center using those browsers. You can, however, install Firefox, go to about:config, search for TLS and change security.tls.version.min from 3 to 1, basically allowing TLS 1.0 connections. You can then log into the Command Center from Firefox, navigate to Security Settings / Network Security and enable TLS 1.2 on ServerSide Settings. Submit, restart network, and you can then log into Command Center from Chrome or Edge.

        Comment

        • Samanator
          Service Manager

          Site Contributor
          VIP Subscriber
          500+ Posts
          • Sep 2017
          • 579
          #3
          Re: taskalfa 5501i TLS

          Or you can download Pale Moon browser and use it to access things that you only used Internet Explorer to reach.

          I use Pale Moon to get to the machines like the xxx1 series and make the changes in the Network Security Settings (Security Settings > Network Security Settings) so I can then reach the machine with any browser.

          The Pale Moon Project homepage

          Works every time for me.

          Just another option.

            Comment

            • green4go
              Technician

              50+ Posts
              • Jan 2022
              • 51
              #4
              Re: taskalfa 5501i TLS

              If you can't get IE or Edge to bring up the Command center RX, you can use Kyocera Netviewer to make the security setting.

              Good luck

                Comment

                • sparkycivic
                  Trusted Tech

                  250+ Posts
                  • Apr 2017
                  • 348
                  #5
                  Re: taskalfa 5501i TLS

                  This has been asked, and solved many times.

                  such as... can't connect to the web page of the kyocera tasfalka 4501

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