taskalfa 3500i

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  • Gab
    Senior Tech
    • Aug 2015
    • 668

    #1

    taskalfa 3500i

    When i put at 2nd casete drawer A4 paper orizontal direction (the usual direction) at display show the indication that there is A5 paper. Wnen i put A3 paper there is no paper size indication but 3 dots (...) . Machine copies but when i try to print it doesn't pull paper in and have paper jam. If i put A4 paper vertical the indication on display is ok buat again i can copy but not print .
    At 1st paper casete display indication is ok but when i put A4 paper verical it doesn't print (the same as above) but it copies. When i put paper horizontal (the usual direction it prints and copies with no problem). Any idea?i.e i don;t think customer made any changes at the machine or printer drivers
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22999

    #2
    Re: taskalfa 3500i

    Try this: 3500i Cassette / Tray Paper Size detection Wrong
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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