Taskalfa 406ci giving 1800 and 1810 errors

[kyotechnz]

We have had a spate of of these copiers giving 1800 and 1810 errors (Paper feeder 1 or 2 Communication error).
Followed the procedures as per the service manual but can't nail down what is causing the problem.
Anyone seen this before?

[dalewb74]

Re: Taskalfa 406ci giving 1800 and 1810 errors

you might wanna mention what you have done to try to fix the issue???

[kyotechnz]

Re: Taskalfa 406ci giving 1800 and 1810 errors

dalewb74 did you read the second sentence?

"Followed the procedures as per the service manual but can't nail down what is causing the problem."

[dalewb74]

Re: Taskalfa 406ci giving 1800 and 1810 errors

i understand that part. but since i don't have the manual in front of me. if you take a moment to elaborate on what you did.

[Tonerkiller]

Re: Taskalfa 406ci giving 1800 and 1810 errors

I had one giving us this code, I determined that it was the power supply. I think it had a cold solder joint. Replace it and let me know if that fixes yours.

[kyotechnz]

Re: Taskalfa 406ci giving 1800 and 1810 errors

Tonerkiller, was thinking power supply, have 2 of the faulty machines in the warehouse. When I get time I will check the power supplies on them.