SMB and TaskAlfa

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  • spiderman76
    Technician
    • Mar 2009
    • 59

    #1

    SMB and TaskAlfa

    Hi,

    I am facing problem using the SMB option in TaskAlfa 250ci to scan files to my folder in Mac OS X.5

    Anyone face or have solution to this problem? Error 2101 .

    There is a procedure to run SMB protocol to Os X 10.4 ?????
  • jneezy2008
    Software/IT

    50+ Posts
    • Mar 2009
    • 72

    #2
    According to the manual for the TASKalfa series, error 2101 is: The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name correctly.

    With that, I would try:
    Let the MFP DHCP. It will hopefully grab all the necessary IP settings(subnet, gateway, domain name, DNS, etc) automatically(this also reduces user input error).
    Try accessing the Mac using another computer(PC or Mac).
    Use the IP address of the Mac vs its hostname.
    Replace the Ethernet cable connecting the MFP to the network.
    The snozberries taste like snozberries!!

    Comment

    • assistenza
      Anjin
      • Mar 2008
      • 20

      #3
      Enable windows sharing...

      Enable windows sharing...in Mac is very impartant for use smb...;-)

      Comment

      • compsos
        Technician
        • Nov 2008
        • 22

        #4
        We have seen what may be similar. 2 sites both with 300ci machines both with Linux File Servers. One can scan a store a document to the server the other fails with error 1103. Which translates to invalid username or password.
        A TCP dump reveals that the 300ci is sending in the right username (accepted by the server) and password (also accepted) but the 300ci then tries to write a test file beginning with . (a full stop) this is rejected. Is there a way to stop the test file or modify it from being a hidden file?

        Comment

        • ExOceMan
          Technician
          • Sep 2009
          • 63

          #5
          Why not use FTP you should be able to scan without any issues. OS X has built in ftp server. SMB sharing on OS X is kinda shabby at best.

          Comment

          • n25an
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2008
            • 1030

            #6
            smb scan to mac problem

            I ran across this problem before... check this link
            Sad To Say I Don't Have a Life
            I do this stuff on the weekends too

            Comment

            • Moti M.
              Junior Member
              • Dec 2008
              • 8

              #7
              Dont work so hard, on MAC only Scan to Mail can work.
              Configure the SMTP and go home...

              Comment

              • n25an
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2008
                • 1030

                #8
                scan to smtp not only option for mac scanning

                Originally posted by Moti M.
                Dont work so hard, on MAC only Scan to Mail can work.
                Configure the SMTP and go home...
                Its not true that this is the only option but if you are pressed for time... scan to smtp or scan to mail might be a heck of a lot faster if you are not mac proficient...
                Sad To Say I Don't Have a Life
                I do this stuff on the weekends too

                Comment

                • jneezy2008
                  Software/IT

                  50+ Posts
                  • Mar 2009
                  • 72

                  #9
                  Setting up scanning to the document box or to a flash drive would be best. Setting up scan to email can be a headache in itself especially if the customer is using a third party to host their email.
                  The snozberries taste like snozberries!!

                  Comment

                  • n25an
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jul 2008
                    • 1030

                    #10
                    thats a good idea

                    Originally posted by jneezy2008
                    Setting up scanning to the document box or to a flash drive would be best. Setting up scan to email can be a headache in itself especially if the customer is using a third party to host their email.
                    good idea if customer is tech savvy... for most of my customers I try to keep their interaction with the machine as simple as possible... any more and I will end up shooting myself in the foot...
                    Sad To Say I Don't Have a Life
                    I do this stuff on the weekends too

                    Comment

                    • psraji
                      Junior Member
                      • Jan 2010
                      • 6

                      #11
                      Scan to SMB (MAC)

                      Hi, Try the following steps to resolve the scan to smb error 2102.
                      1.From the MAC desktop find the utility menu.
                      2.click the terminal/telnet sub menu to get terminal window .
                      3.Type hostanme to find the MAC book name.
                      4.Type ping space and identified the hostname.
                      5.Now you have the ip address, just enter the ip addres in the command center instead of hostname.
                      hope this helps.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22929

                        #12
                        The problem that I had was getting the correct mapping to the scan folder. It took me many many tries to find something that worked. Sorry I can't be more specific. I don't consider myself Mac competent. I'm still stumbling through with Macs.
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

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