Macbook Pro will not connect to Copystar 2550

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  • troyrecreation
    • Jun 2025

    #1

    Macbook Pro will not connect to Copystar 2550

    I have a Macbook Pro running the latest version of OS X v10.6.1.
    In our office we have a Copystar (Kyocera Mita) CS-2550 on a network.
    Down the hall we have a Windows XP machine that connects to the CS-2550, and in settings I have found it connects via TCP/IP, with an IP address something like 192.68.##.##
    When I first got my Apple in February 2009 I was able to connect to this network copier/printer. In July I had to reformat this hard drive and reinstall OS X, then recently installed Snow Leopard. Not until last week did I try to reconnect to the CS-2550.

    I went to the Copystar site and downloaded Kyocera Mita OSX 10.4 & 10.5 installer v 1.0.

    Is this the correct file to download and install?
    Is there another file I should also download and install?
    Is Snow Leopard, 10.6.1 not compatible with Copystar CS-2550?

    I installed the file and in System Preferences / Print & Fax / Open Print Queue / it reads..... "The printer software was installed incorrectly. Please reinstall the printer's software or contact the manufacture for assistance."

    I know that my Mac saw the printer, because during Printer Setup it found "Kyocera Mita CS-2550 (KPDL) without me having to type that in.

    Please help if you can.

    Thank you,

    Dan
  • n25an
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1030

    #2
    this might work

    Originally posted by troyrecreation
    I have a Macbook Pro running the latest version of OS X v10.6.1.
    In our office we have a Copystar (Kyocera Mita) CS-2550 on a network.
    Down the hall we have a Windows XP machine that connects to the CS-2550, and in settings I have found it connects via TCP/IP, with an IP address something like 192.68.##.##
    When I first got my Apple in February 2009 I was able to connect to this network copier/printer. In July I had to reformat this hard drive and reinstall OS X, then recently installed Snow Leopard. Not until last week did I try to reconnect to the CS-2550.

    I went to the Copystar site and downloaded Kyocera Mita OSX 10.4 & 10.5 installer v 1.0.

    Is this the correct file to download and install?
    Is there another file I should also download and install?
    Is Snow Leopard, 10.6.1 not compatible with Copystar CS-2550?

    I installed the file and in System Preferences / Print & Fax / Open Print Queue / it reads..... "The printer software was installed incorrectly. Please reinstall the printer's software or contact the manufacture for assistance."

    I know that my Mac saw the printer, because during Printer Setup it found "Kyocera Mita CS-2550 (KPDL) without me having to type that in.

    Please help if you can.

    Thank you,

    Dan
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

    Comment

    • troyrecreation

      #3
      Generic Postscript Printer fixes problem

      Whatever I had set incorrectly, I do not know, but in Print Queue, I was able to select Generic Postscript Printer as the printer driver, and it now works great.

      Thanks for the previous answer that was posted earlier as well.

      Comment

      • n25an
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2008
        • 1030

        #4
        quick reply...

        Originally posted by troyrecreation
        Whatever I had set incorrectly, I do not know, but in Print Queue, I was able to select Generic Postscript Printer as the printer driver, and it now works great.

        Thanks for the previous answer that was posted earlier as well.
        that will only select tray one... but if that works for you... great...
        Sad To Say I Don't Have a Life
        I do this stuff on the weekends too

        Comment

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