Fs-1128 scanning thin blue stripes.

[cmpelser]

This is a new installation the machine has done about 2000 prints. The customer is scanning in color and it's making thin blue streaks. The optics are clean.
Any advice?

[aragul]

I've never seen that on the 1128, but playing with U063 and U068 has helped with the bigger color copiers.

[kyoceradude]

This will only show up when you color scan. If you change the default to monocrome you won't have a problem. If they must use color scanning then Perform sim 425 with the digital color chart. Make sure you use the correct chart # 302FZ56990. This needs to be done even on new machines out of the box. Out of 30 mchines we had to do this on 70% of them. Let us know if it helps your situation. Don't forget to bump up the rep power for those who truely help you.

[cmpelser]

Thanks man! I'll try it out and let you know.

[cmpelser]

Ok so i got the chart today and i thought it would be easy to use (auto adjust) or something like that. but it was confusing to me, so i guess it's time to read the service manual!

[kyoceradude]

Yes, follow the manual for Sim 425 and 411..