Kyocera Machines in general

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  • 20gaugeO/U
    Senior Tech
    500+ Posts
    • Feb 2009
    • 551

    Kyocera Machines in general

    I have a question about the overall Kyocera machines. How do they stand up? B/W and color?

    We are/were a Panasonic "reseller" but that is on its way out and we need a new line of copiers. I have worked on the Ricoh (Savin) B/W and colors. We are allowed to sell Savin in half of our area but NOT where I work. So it has been all Panasonic for 4 years.

    Just wondering from the people that work on them.

    Thanks,
    JL
  • xeroid
    Document Technologies Pro
    100+ Posts
    • Feb 2008
    • 148

    #2
    Kyocera is great compared to Panasonic and really most everything else. We also are Panasonic and Kyocera and our customers love em. If you get the chance to sell and service them, jump at it and you won't be dissapointed. The Taskalpha color and 820 hv black&white are super reliable. None of those ricoh clutches to fail, all servo driven.

    Comment

    • Zackuth
      Trusted Tech
      250+ Posts
      • Aug 2009
      • 448

      #3
      I haven't been in the field long, but from what I am able to determine, Kyocera MFP are very reliable and easy to work on. I have had to work on some Minolta machines, and prefer Kyocera.
      If at first you don't succeed, redefine success

      Comment

      • blackcat4866
        Master Of The Obvious
        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22594

        #4
        I agree with everyone above. I've worked on Canon, Ricoh, Brother, Sharp, Kyocera/Copystar, Okidata and others. Kyocera is my first choice. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • rprem
          Technician
          • Apr 2009
          • 49

          #5
          i agree with all kyocera is the best rugged machine with no problem i've worked in konicaminolta,kyocera,panasonic in that kyocera is the best among these
          Head Lines Are Made When Dead Lines Are Met

          Comment

          • 20gaugeO/U
            Senior Tech
            500+ Posts
            • Feb 2009
            • 551

            #6
            Thanks for all the info.

            Comment

            • R1200gs
              Technician
              • Mar 2010
              • 14

              #7
              We are also switching from Panasonic to Kyocera, still in my opinion the Panasonic colour machines are the better ones (for B/W machines it's the other way around).
              But my problem is that I have been working with Panasonic machines for 21 years now (almost excusive).

              Comment

              • blackcat4866
                Master Of The Obvious
                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22594

                #8
                Originally posted by R1200gs
                We are also switching from Panasonic to Kyocera, still in my opinion the Panasonic colour machines are the better ones (for B/W machines it's the other way around).
                But my problem is that I have been working with Panasonic machines for 21 years now (almost excusive).
                It's not that difficult to change horses mid-race. I've chosen to do it several times. It broadens your experience, and help to keep you humble. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • thekeg19
                  Technician
                  • Jul 2008
                  • 29

                  #9
                  Any tips to improve Kyo copy quality? Just switched from Ricoh 6 months ago and faded solids
                  b/w and color seem to be the norm. Factory rep claims it is because Kyo doesn't "oversaturate" its images.

                  Comment

                  • just a tech
                    Service Manager
                    250+ Posts
                    • Jan 2007
                    • 333

                    #10
                    I haven't had too many problems with the kyocera / copystar solids fading. Best thing I've found to combat them is keeping the firmware updated, especially on the newer color boxes (Kyocera seems to change firmware versions on a continuous basis where the color boxes are concerned). Also, try to keep up with the tech bulletins and the "QA's" within the knowledgebase section of the kmaconnect website. It helps sometimes.

                    Comment

                    • 20gaugeO/U
                      Senior Tech
                      500+ Posts
                      • Feb 2009
                      • 551

                      #11
                      We are in with Kyocera. From what I've seen online and heard from our reps talking them up it will be interesting. We are having a meeting to discuss the first order of machines. For copiers is there a model line that comes highly recommended or one we should avoid like the plague? Generally we only dealt with 18-65 cpm. Churches, schools, small/mid sized offices.

                      Thanks again!

                      Comment

                      • Jules Winfield
                        Senior Tech
                        500+ Posts
                        • Jul 2009
                        • 823

                        #12
                        The Falcon model series are probably the best b/w copiers on the planet in the range you specified.
                        But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

                        Comment

                        • sddstech
                          Junior Member
                          • Oct 2010
                          • 1

                          #13
                          I agree with everyone 100%. I'm a IT tech with a Copystar/Kyocera dealer and I enjoy working on the Falcon 3 and TASKalfa machines. The "Command Center" web GUI is easy to navigate and Kyocera's Printer and desktop MFP's are great too.

                          Comment

                          • kyocera.team
                            Trusted Tech
                            • Aug 2010
                            • 126

                            #14
                            kyocera is great machines .... B|W is very good machines ,color not that good regarding copy quality "old models-kmc 3232 -2525-4035e" the new task alfa color machines good , but in general kyocera is the best i was working before with minolta -sharp -panasonic-kodak-samsung-utax and xerox but kyocera the best
                            but be informe that in kyocera there is no problem but if you face a problem really the problem should be big problem
                            thanks

                            Comment

                            • Dave10
                              Trusted Tech
                              100+ Posts
                              • Jul 2008
                              • 198

                              #15
                              I think the B/W machines are easily the best, and the new color series (Taskalfa) have good image quality, not as good as the Konica's we service, but the Kyocera have it ALL OVER the Konica's when it comes to mechanical quality. Easier to service, less jamming, less complexity. The Konica's have like a dozen boards. Very over-engineered and prone to A LOT of catestrophic problems. Give me Kyocera any day.

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