KM-1820 Kyocera Copier Power Up

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  • Bgg
    • Sep 2024
    #1

    KM-1820 Kyocera Copier Power Up

    Hi all,

    Just need some help regarding KM 1820. When power is switched on the display shows the usual KYOCERA name but instead of continuing with the power start up routine, only about three bars are indicated in the display and it stays there and does not continue anymore. I tried power off then on. I tried power up with front door open then close it. All the same, the power up routine does not continue, displays freezes with KYOCERA name and about three bars. Please kindly assist.

    thanks all,

    BGG
    Tags: 820, anymore, assist, close, copier, display, door, failure, front, hi all, km-1820, km6500, km8030, km8050, kmc2520, kmc2525, kmc2525e, kmc3130, kmc3225, kmc3232, kmc3232e, kmc4035e, kmf1060, kyocera, open, power, shows, start
    • blackcat4866
      Master Of The Obvious
      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22599
      #2
      If it isn't completing boot up, I'd start by reloading/upgrading firmware. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • JustManuals
          Field Supervisor
          5,000+ Posts
          • Jan 2006
          • 9931
          #3
          This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment from The Internet's largest collection of manuals


          Paul@justmanuals.com

            Comment

            • Bgg
              #4
              Thanks. I just went through the service manual about upgrading firmware. Where is the firmware available? Is it something I can download from the internet? Kindly advise.

              BGG

                Comment

                • aodtech
                  Trusted Tech
                  100+ Posts
                  • Nov 2007
                  • 194
                  #5
                  The firmware is only available to authorized Kyocera & Copystar dealers on their website, i.e. not for public download.

                    Comment

                    • bsm2
                      IT Manager
                      25,000+ Posts
                      • Feb 2008
                      • 27122
                      #6
                      you can try reloading firmware but we had one its the main pcb failure

                        Comment

                        • lvsb
                          Technician
                          50+ Posts
                          • Aug 2008
                          • 70
                          #7
                          I agree with bsm2 mainboard. We had this issue a few times.

                            Comment

                            • ewa
                              #8
                              ewa

                              guys please help me with code c6000 which appear on display board. thanks

                                Comment

                                • bsm2
                                  IT Manager
                                  25,000+ Posts
                                  • Feb 2008
                                  • 27122
                                  #9
                                  reset fuser code in service mode 163

                                    Comment

                                    • ewa
                                      #10
                                      Please , if you can tell me step by step . Thank you

                                        Comment

                                        • bsm2
                                          IT Manager
                                          25,000+ Posts
                                          • Feb 2008
                                          • 27122
                                          #11
                                          Turn off machine, open top cover,then turn back on ,Press 'system menu/counter' key, select 'service setting', then while pressing 'start' and '#', press 'enter'. Select 'Maintenance mode', then press 'enter'. Enter '163' using the up/down keys, then press 'enter'. Turn machine off to exit Maintenance mode.

                                            Comment

                                            • ewa
                                              #12
                                              Thank you very, very much. It's working.

                                                Comment

                                                • happicopy
                                                  Technician
                                                  • Jan 2010
                                                  • 51
                                                  #13
                                                  Originally posted by ewa
                                                  guys please help me with code c6000 which appear on display board. thanks
                                                  best thing to do is try to look for some previous thread in this forum, resetting those codes have been discuss previously.....try advance search option....type km 1820

                                                    Comment

                                                    • Frits
                                                      Technician
                                                      • Jun 2009
                                                      • 62
                                                      #14
                                                      service mode

                                                      ewa Here how to get into service mode
                                                      Attached Files

                                                        Comment

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