Scanning to gmails SMTP

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  • toddanderson
    Trusted Tech

    100+ Posts
    • Dec 2005
    • 227

    #1

    Scanning to gmails SMTP

    Can anyone tell if any of the kyocera products can scan to gmail using gmails smtp
    smpt.gmail.com

    I have tried several different config, ports ect
    not getting any of the new machine to work 500ci, 420i, 820
  • SwampYankee
    Technician
    • Jul 2010
    • 20

    #2
    If I recall correctly, gmail's SMTP service requires an encrypted connection (TLS/SSL), which none of the Kyocera engines support currently.

    Comment

    • tmaged
      Owner/Service Manager

      Site Contributor
      1,000+ Posts
      • Oct 2008
      • 1848

      #3
      They do suppport SSL under the Advanced>Security tab. Not sure about TSL and I don't think the older base models 221/820 support SSL.
      Here's a doc how to get it to work.
      Attached Files
      Hope that helps !
      -Tony
      www.dtios.com
      Become a fan on Facebook

      Comment

      • toddanderson
        Trusted Tech

        100+ Posts
        • Dec 2005
        • 227

        #4
        I was also told they support SSL on the newer model 500ci, 420i
        Your document is just relay from IIS. The machine is sending to a computer running IIS and than its sent to gmail.
        I was trying to send directly to smpt.gmail.com




        Originally posted by tmaged
        They do suppport SSL under the Advanced>Security tab. Not sure about TSL and I don't think the older base models 221/820 support SSL.
        Here's a doc how to get it to work.

        Comment

        • mrwho
          Major Asshole!

          Site Contributor
          2,500+ Posts
          • Apr 2009
          • 4305

          #5
          I have no experience with Kyocera machines, but keep in mind that GMail can use two different ports for SMTP, 465 and 587. If one doesn't work, try the other.
          ' "But the salesman said . . ." The salesman's an asshole!'
          Mascan42

          'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

          Ibid

          I'm just an ex-tech lurking around and spreading disinformation!

          Comment

          • mike*
            Technician

            50+ Posts
            • Jun 2010
            • 58

            #6
            Originally posted by mrwho
            I have no experience with Kyocera machines, but keep in mind that GMail can use two different ports for SMTP, 465 and 587. If one doesn't work, try the other.
            everything tests ok through 587 on the web interface with ssl on, but when it comes down to sending it keeps erroring out. strange... i also tried the IIS relay and got a 2101 error

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            • tmaged
              Owner/Service Manager

              Site Contributor
              1,000+ Posts
              • Oct 2008
              • 1848

              #7
              You have to keep in mind, the "test" only finds the server. It doesn't check authentication, port or any of those settings. I like to try to send a meter count from the web page to see what it gets.
              Hope that helps !
              -Tony
              www.dtios.com
              Become a fan on Facebook

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              • toddanderson
                Trusted Tech

                100+ Posts
                • Dec 2005
                • 227

                #8
                Has anyone got gmail to work ? to the smtp.gmail.com just looking for some confirmation that it does work or not

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                • tmaged
                  Owner/Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Oct 2008
                  • 1848

                  #9
                  Todd, I have not and my guess is that it won't work. I honestly couldn't tell you why, but the doc I posted was from Kyocera so I assume it HAS to be set up as a relayed connection, otherwise they would have set it up to connect directly. It seems that most web based emails will give you trouble.
                  Hope that helps !
                  -Tony
                  www.dtios.com
                  Become a fan on Facebook

                  Comment

                  • n25an
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jul 2008
                    • 1030

                    #10
                    I agree gmail will not work unless you send it through an email relay... ssl/tls just won't work on kyoceras... to verify what is happening run it through wireshark... then show the results to your client. They can argue with you but they cann't argue with the data... then again its a client...
                    Sad To Say I Don't Have a Life
                    I do this stuff on the weekends too

                    Comment

                    • peterepeat
                      Technician

                      50+ Posts
                      • Apr 2008
                      • 84

                      #11
                      Have not got it to work on the Kyo's. From what I understand Gmail requires TLS which I don't believe Kyo offers. Canons will work with no problem as TLS is possible. I hadn't thought about IIS as a relay to Gmail...A BIG THANX, Tony!

                      Comment

                      • tmaged
                        Owner/Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Oct 2008
                        • 1848

                        #12
                        Glad to help Pete. That's why we're here, to share information & make everyone's life a little easier.
                        Hope that helps !
                        -Tony
                        www.dtios.com
                        Become a fan on Facebook

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                        • Stevenbennitt

                          #13
                          Re: Scanning to gmails SMTP

                          Originally posted by mike*
                          everything tests ok through 587 on the web interface with ssl on, but when it comes down to sending it keeps erroring out. strange... i also tried the IIS relay and got a 2101 error
                          Make sure you add an exception to port 25 in your firewall. If you are concerned about security you can change the scope to just your subnet.

                          Steven

                          Comment

                          • Kelvinator

                            #14
                            Re: Scanning to gmails SMTP

                            Gmail will not work on the early machines like those. It will work on the new cuurent line of 3050ci - 7550ci and the 3500i - 8000i. Scanner file utility will not work on the new current line

                            Comment

                            • Stevenbennitt

                              #15
                              Re: Scanning to gmails SMTP

                              Originally posted by Kelvinator
                              Gmail will not work on the early machines like those. It will work on the new cuurent line of 3050ci - 7550ci and the 3500i - 8000i. Scanner file utility will not work on the new current line
                              You are correct but as it has been mentioned you are able to relay a Gmail address using IIS. I successfully have this working on our CS 250ci.

                              You will have to use a pc or server to accent the request form the printer, but ultimately the pc or server is going to do the sending. If you look through this thread there is a document showing how to do this.

                              Steven

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