our first kyo 820 pm ..

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  • bronco31
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2009
    • 174
    #1

    our first kyo 820 pm ..

    our tech that went to 820 school cant remember or find his notes.. so i'm going to give it a shot (i can barely keep up with learning the TA ci color series)

    is there a written/official PM procedure for this model at the 500K mark? i cant find it in the service manual (a step by step procedure) and Kyo Tech Support is no help as they say to "replace the parts"
    i have PM Kits A B and C.. whats best practice.. bring all 3 kits to customers office ? i know parts are serialized, i know there's counters to reset.. and if its not done right then no warranty! thanks for any help..

    Guy
    Tags: color, customers, feed rollers, notes, office, paper pickup, parts, reset, separation roller, service, service manual, struggle, support, tech, waste toner
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22850
      #2
      I don't have any CS-820's yet, but it will be like the CS-8030. As far as I know there are no detailed "screw-by-screw" instructions.

      You'll want on hand an MK-660A & MK-660B.
      The MK-660A is the major assemblies which can be rebuilt up to (7) times.
      The MK-660B is the other small parts.

      To do a good cleaning, install all the PM parts, and run simulations, you should plan to spend 2.5 hours. All I can tell you,is that your tech will struggle a little bit the first time (we all do, even with training).

      I usually replace the major assemblies and parts in this order. Record the serial numbers of the serialized parts (both used and new) as you are changing the parts:
      1) fuser/transfer drawer (de-curl roller, exit claws, fuser, transfer assembly, clean registration area)
      2) the imaging area (developing unit, cleaning unit, primary charge unit, pre-transfer unit, drum heater pins, check developer bias terminal, three filters)
      3) paper pickup units (clean up paper dust, pickup roller assembly, separation roller, check torque limiters for cracks, change waste toner bottle)
      4) document processor (clean up paper dust, DP rollers, check torque limiter for cracks)
      5) optics (clean glass-mirrors-lens, CIS, white plates, white reference roller)
      6) filters (three filters in front door, four filters on back cover accessible from the outside)
      7) update firmware (if required, current level is dated 5-14-2010)
      8) run simulations (U130, U251, U127, U167, U903, U909, U921, U925)
      If you've got an LCT you'll want feed rollers for that (not included in the kits)

      Bring back the MK-660A kit and rebuild the assemblies with the PM-660B kit, to use on your next 500K PM. Plan another 2 hours to prepare the assemblies for re-use. Additional parts you may need, to do a proper rebuild of the major assemblies includes:
      fuser cleaning roller bushings,
      fuser thermistors
      transfer belt idler roller
      transfer unit bearings (total 8 of various sizes)
      transfer grounding plate

      Your tech can look up these items as needed.

      Please keep in mind that this is only a very loose outline of the sort of things that need to be examined on a PM. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • bronco31
          Trusted Tech

          Site Contributor
          100+ Posts
          • Aug 2009
          • 174
          #3
          820 pm

          cant tell you thanks enough.. its like w're on our own little island, just us 3 techs.. all we have is what we can look up on-line, service manuals, bulletins and CopyTechNet! our Kyocera rep isnt much help.. ... i'm going over your directions.. thanks again

          Guy

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22850
              #4
              My first position as a tech was like that. I like to think that it created a strong sense of independence and creativity. It was a terrific environment for learning and solving problems.

              In recent years I've gotten more access to tech reps, but for the first 15 years I had absolutely no use for them. Just the usual politically correct babble with no help resolving the problem.
              "No, you're the only person with this problem ... " (and the other hundreds of dealers have never had this problem?)
              "When you figure it out, let me know ... " (that's a big help.)
              It doesn't make much sense to me to call the newbie at the hotline and have him list off all the things I've already done.

              By the time you see me starting a thread here, you can be sure that I've tried all the logical things, then a bunch of illogical things.
              OK enough ranting. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • LNorris
                  Senior Tech

                  500+ Posts
                  • Sep 2008
                  • 646
                  #5
                  page 2-4-1 starts the list of items to be replaced and when on these MFPs; after that shows the maintenance kits. (Tech bulletin 1 shows the mk and the parts in them as well).

                  we dont rebuild the fuser at the customers office. the 660(a) you only buy once and rebuild with the pm660b. use the 660(a) to replace the first time and then rebuild the old parts with the pm660 kit in the shop and then use the rebuilt parts for the next machines.

                  i understand the small shop, we have a service manager and 2 techs. so i feel for ya

                    Comment

                    • randula7
                      Technician

                      50+ Posts
                      • Nov 2007
                      • 73
                      #6
                      Originally posted by blackcat4866
                      My first position as a tech was like that. I like to think that it created a strong sense of independence and creativity. It was a terrific environment for learning and solving problems.

                      In recent years I've gotten more access to tech reps, but for the first 15 years I had absolutely no use for them. Just the usual politically correct babble with no help resolving the problem.
                      "No, you're the only person with this problem ... " (and the other hundreds of dealers have never had this problem?)
                      "When you figure it out, let me know ... " (that's a big help.)
                      It doesn't make much sense to me to call the newbie at the hotline and have him list off all the things I've already done.

                      By the time you see me starting a thread here, you can be sure that I've tried all the logical things, then a bunch of illogical things.
                      OK enough ranting. =^..^=
                      Realy I love to read your post its help to tech......rep++

                        Comment

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