serial number

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  • ganc67
    Technician
    • Jun 2007
    • 18
    #1

    serial number

    some very intelligent person before me replaced the main board on a 3035 with one from another 3035 and did not swap them back when he found that was not the problem. Well I just sold this one and the serial number does not match what the machine serial number and this will confuse our system as far as meters and machine locatione and stuff. The rule is you change the e-proms when you change the board but I guess that wass forgotten. Can anyone help me with the rewriting of the serial number on this thing????

    Thanks
    Tags: amou, before, forgot, help, number, one, person, serial, sold
    • leroyal
      Expert on The Obsolete
      100+ Posts
      • Sep 2007
      • 156
      #2
      Originally posted by ganc67
      some very intelligent person before me replaced the main board on a 3035 with one from another 3035 and did not swap them back when he found that was not the problem. Well I just sold this one and the serial number does not match what the machine serial number and this will confuse our system as far as meters and machine locatione and stuff. The rule is you change the e-proms when you change the board but I guess that wass forgotten. Can anyone help me with the rewriting of the serial number on this thing????

      Thanks
      Call Tech support.
      I know what I know better than anyone else knows what I know.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22973
          #3
          Only the manufacturer can do this. I had to do a considerable amount of begging to get them to fix my machine.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • kyoceradude
              The Great Gazoo

              250+ Posts
              • Aug 2006
              • 442
              #4
              The main problem is that he did not swap the backup memory ram.. Have you tried the secret 3036-3036 code, then sim 004? If you have and older version of firmware this should be no problem.
              My mission here on Earth is to help all you Dum-Dums!

                Comment

                • ganc67
                  Technician
                  • Jun 2007
                  • 18
                  #5
                  Thanks Bunches

                  Thanks
                  I will give that a try
                  Man I called Kyocera and they want to send someone out to do it.
                  I guess this is top secret stuff HEH.

                    Comment

                    • knightfall
                      Senior Tech

                      500+ Posts
                      • Jul 2006
                      • 633
                      #6
                      Kyocera Mita will not give you the code that Kyoceradude just gave because it allows not only the serial number but all meter readings to be altered thats why the would send someone out to do this.
                      Get your facts first, and then you can distort them as much as you please.

                        Comment

                        • kyoceradude
                          The Great Gazoo

                          250+ Posts
                          • Aug 2006
                          • 442
                          #7
                          Originally posted by knightfall
                          Kyocera Mita will not give you the code that Kyoceradude just gave because it allows not only the serial number but all meter readings to be altered thats why the would send someone out to do this.
                          That is correct. You can change meters with this code if your one of those shadey dealers. I don't condone nor perform this task. no matter what the boss wants. Be careful. Be honest. And by the way, a long time ago they talked about this in Dallas. This code even works on some of the oldie moldy DC Series. It won't work on any newer current equipment. Tech rep has to come out to change serial number info.....
                          My mission here on Earth is to help all you Dum-Dums!

                            Comment

                            • ganc67
                              Technician
                              • Jun 2007
                              • 18
                              #8
                              Thanks

                              Thanks again fellas. I just let the unit go as is I will try to keep track of the right stuff on my end. That shady stuff does not work for me either, yes I have turned down contracts and machines that I don't believe have the correct meters on them.
                              peace

                                Comment

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