fs-1128 freeze

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  • haldur
    Technician
    • Jun 2009
    • 34
    #1

    fs-1128 freeze

    Hi all
    i setup a new fs-1128 and when i connect Fs-1128 to network machine slows down .it waits nearly 20 seconds for all my commands both at copying and printing. i chanced it with another new machine and same happened one day later. Whats the problem about customers network? Can any body help me?
    Tags: bizhub c252, connect, copyi, copying, customers, kx driver, nec, network, printing, setup, symptoms, work
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22845
      #2
      Did you install the Universal driver? If yes, the universal driver does not store any configuration data. At the commencement of each print command the driver reaches out to the printer at whatever port is selected, and acquires configuration data. That's just how it works. If you don't like it load the appropriate KX driver. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • haldur
          Technician
          • Jun 2009
          • 34
          #3
          Originally posted by blackcat4866
          Did you install the Universal driver? If yes, the universal driver does not store any configuration data. At the commencement of each print command the driver reaches out to the printer at whatever port is selected, and acquires configuration data. That's just how it works. If you don't like it load the appropriate KX driver. =^..^=
          thanks for replying me
          its not about the driver becasue machine slows down when i attach the network cable i did not send any print command

            Comment

            • Jules Winfield
              Senior Tech

              500+ Posts
              • Jul 2009
              • 823
              #4
              I would try two things:
              1. Try a different network cable/switch.
              2. Check for IP conflicts on the network. Find out what IP address the printer is using, then unplug the network cable and ping the same IP address to see if some other device replies.
              But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22845
                  #5
                  Originally posted by haldur
                  thanks for replying me
                  its not about the driver becasue machine slows down when i attach the network cable i did not send any print command
                  Now I'm more confused than before.

                  Why would you think it would print if you did not send a print command?
                  How fast was the machine going before you plugged in the network cable? I'm willing to bet it wasn't printing at all.

                  Maybe you could clarify. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • roguewolftamer
                      #6
                      This is an older topic, but I did want to put my 2 cents for those having any similar issue. I have had a Sharp copier do the same thing and ONLY slowed to a crawl when the network cable was plugged in. I suggested the company to contact their IT (even though their IT said nothing was wrong) and eventually they redid their network by replacing cables and routers/switches as needed. This ended up fixing the problem along with some other issues on their network. I can verify that copier did not have an IP conflict and had to do with someting faulty on the network.

                        Comment

                        • CompyTech
                          Super Tech

                          500+ Posts
                          • Feb 2011
                          • 706
                          #7
                          I too wanted to put in my 2cents. I have seen a similar problem only when printing and scanning, this was with a bizhub c252 and c450. The job would crawl like molasses. It ended up being faulty wiring. I have also seen bad router/switch with packet loss do the similar symptoms. So chances are it was probably their network.

                            Comment

                            • buselton
                              Technician
                              • Aug 2011
                              • 13
                              #8
                              Re: fs-1128 freeze

                              What kind of OS are the customers using?

                                Comment

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