Stopping when toner at 10%

[daveyball]

HI

I have a customer with a Taskalfa 552ci, that said that all print jobs where being cued up when the toner level got to 10% (2 colours), they have since replace the toners, so it's difficult for me to say anything. I have not seen this before, any ideas?
Cheers

[blackcat4866]

Check sim U136 toner near end detection (default setting is 3 (0-9)). A lower number means a shorter interval from near end to empty. A higher number means a longer interval from near end to empty.

Keep in mind that endusers often get their facts incorrect in small & large ways. =^..^=

[daveyball]

I have changed the setting I'll let you know, but I'll have to wait for the toner to o low

Cheers

[Jules Winfield]

Keep in mind that endusers often get their facts incorrect in small & large ways. =^..^=

That was the first thing I thought. There's probably something going on that they're not telling you about. Perhaps they were too impatient to wait for the machine to finish cycling before they just replaced the toner cartridges.