At first with authentication off, connection test in command center was OK but got 3101 when trying to send email. (printing and smb scanning OK) When auth. was turned on test in comm center 3101. They have good IT and now with auth. on, connection test in command center OK, but when trying to actually send email I get 3101. They have their own smtp server, email size limit set to 0, using valid email address, email has subject populated. Any and all ideas please thanks.
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3101 is server not responding, check that all the authentication information is right.. thats what the manual says -
250ci 3101
been there done that I need a little more specificsComment
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Ok I'm done !!! Honestly not sure exact detail to get it going. But, the customer had authentication off. All I did was turn it back on (with settings already there) and set timeout to 90Comment
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Congratulations. I've be rooting for you, but didn't have anything useful to contribute. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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ThanksComment
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