Kyocera 4050i Clicking sound after adding the wrong toner?

[Desert Rat]

The customer added the correct toner, supposedly.
I was told that I was the third to give an estimate on this problem. During the course
of looking for the problem I removed the DV unit and turned the gears to check for
binding. It felt like it had a slight bind but turned easy after the first try.
Put it back in and it made copies.
The next day,(I hate the next day problems) the customer told me it was still
having the problem but they would free it up and make copy. At least till it
stopped altogether. They also mentioned that the Ikon rep downloaded new firmware.
For some reason they think he downloaded the wrong firmware, I guess because
they think he downloaded the firmware for the 4060i. They probably read their
invoice. But they also think the "i" means it was made by Ikon.
I am not yet familiar with this model and I am in need of the manuals.
Could someone tell me: What does the "i" mean? I think it is an indicator that
this model can go on the internet.
What can I look for on the toner cartridge to make sure it is the correct toner?

Any comments?

DR

PS
Even something funny, I need a good chuckle.

[shep]

yes the i on that model is for ikon. it is the same exact thing as a kyocera except for the toner drive gear. the 4050i uses tk-713 toner (it has a 4 prong drive gear) and the normal 4050 used tk-719 toner ( it has a 2 prong drive gear) make sure to check the gear because in our office we change out the gear to match our regular 719 toner. the clicking sound you hear is the gear not engaging in the toner container it is on a spring and will push in if it feels to much resistance or is the wrong toner

[blackcat4866]

yes the i on that model is for ikon. it is the same exact thing as a kyocera except for the toner drive gear. the 4050i uses tk-713 toner (it has a 4 prong drive gear) and the normal 4050 used tk-719 toner ( it has a 2 prong drive gear) make sure to check the gear because in our office we change out the gear to match our regular 719 toner. the clicking sound you hear is the gear not engaging in the toner container it is on a spring and will push in if it feels to much resistance or is the wrong toner

Confirm. Also make sure that it's not a type (A) toner cartridge for the Falcon II series machine. The shell looks identical, but the gears don't mate. =^..^=

[Desert Rat]

Thank you Shep and Black Cat,
This is the info I have needed to be able to explain what is going on to the customer.
As Ricoh just bought Ikon, is this toner still available? Better yet if I had the service &
parts manuals I would order the drive gear that would work with the normal toner.
Anyone got a spare set of manuals I could borrow?

Thanks again

DR

[blackcat4866]

... I would order the drive gear that would work with the normal toner ...
DR

We're a Copystar dealer, but I'm 95% sure the same gear fits Kyocera Mita and Copystar cartridges.

302GR31010 Coupling G Cont

It appears that that drive assembly will have to come out the back, and require total disassembly to get the coupler changed. =^..^=

[Desert Rat]

Thank you for the part number Blact Cat. I was looking through the manual for some
tear down directions, and did not find any. It looks like this is the part they built the
machine around.
Shep, how long did this take to replace? What are the steps involved? My customer
is very curious about the cost is why I ask. And I don't want to stop and
load toner into the developer unit by hand everyday either.

Thanks

DR

[shep]

it takes about an hour, turn off the machine, take the back cover and the two side covers off the machine,take off the cover to the metal box that holds the boards. only remove the 6 or so connectors that come out of the top of the box, unscrew the box form the frame houseing and now you can kick the box out of the way to get to the gear set. remove the gear set and install the new one, i always use the adf pug connector as a holder for the box so it stays out of the way, make sure that the two black plastic rings to back in the gear set so the belt stays in place, make sure to set the model destination when your done.

[Desert Rat]

Shep,
Thanks for the directions. A couple of things I'm not sure about, "i always use the adf plug connector
as a holder for the box so it stays out of the way," What box? The board box? Is the need to "set
the model destination", because of the board box being pulled out?

Thanks

DR

[shep]

yeah the board box, and the set model destination needs to be set to two so that it does not tell you incorrect toner is installed

[Desert Rat]

Thanks again, I will post the results.

DR

[DWise]

Re: Kyocera 4050i Clicking sound after adding the wrong toner?

DR,
Were you able to get this problem resolved?

[eddie110171]

Re: Kyocera 4050i Clicking sound after adding the wrong toner?

We're a Copystar dealer, but I'm 95% sure the same gear fits Kyocera Mita and Copystar cartridges.

302GR31010 Coupling G Cont

It appears that that drive assembly will have to come out the back, and require total disassembly to get the coupler changed. =^..^=

The Kyocera toner Tk-717 and the Copystar toner Tk-719 have identical gears we have several KM's and CS's in the field and they run on both toners no problem.

[Desert Rat]

Re: Kyocera 4050i Clicking sound after adding the wrong toner?

Oops forgot to follow up on this, yes, problem resolved, we decided to get the right toner.

This company is one of those storm chasing roof companies and I have not heard from
them for sometime. That was last year and that storm season is over.
But the next one is right around the corner. So ya never know I may hear from.


Thanks for remindng me

DR