Kyocera 420i (Olivetti Branded 4200MF) Wont Update Firmware

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  • The-Peanut
    Trusted Tech
    Site Contributor
    100+ Posts
    • Aug 2006
    • 192
    #1

    Kyocera 420i (Olivetti Branded 4200MF) Wont Update Firmware

    I have a Olivetti 4200 MF (Kyocera 420i) with a DF-780 finisher connected to it

    from install the machine shows a jam80 from sleep mode, there is a firmware uodate to resolve that issue, however for some reason when i go to update the firmware (by USB), i get no change on all sections

    i have followed the instruction by the letter with no joy,

    any1 had this issue b4

    ta
    Tags: 420, change, copyi, finisher, firmware, issue, jam, kmc3232, kyocera, shows, update, usb
    • tech07
      Trusted Tech

      250+ Posts
      • Aug 2008
      • 409
      #2
      I,ve been wrestling with a j80 from sleep mode for some time now..Updating the firmware will only fix j80 when copier is running and customer removes paper from bin before job finishes. The current version is 2.45a On the status page it will show a release date of 7/23/10..
      Have a tech support ticket going with Kyocera and will advise when solved..

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22999
          #3
          Use compact flash. It re-loads firmware even when it's the same version, unlike USB which skips same levels of firmware. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • The-Peanut
              Trusted Tech
              Site Contributor
              100+ Posts
              • Aug 2006
              • 192
              #4
              hmm yeh, i went for the flash card, but the machine does not seem to have the slot, unless its behind the rear cover.

              i have a main board on route to try, but the mention with the on going Jam 80 issue after the update is a worry

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22999
                  #5
                  Both my machines have CF slots. Perhaps early production?

                  According to the service manual there is a CFPWB attached to the IFPWB. I'm assuming that would be either near the network connector or tucked inside the back. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • The-Peanut
                      Trusted Tech
                      Site Contributor
                      100+ Posts
                      • Aug 2006
                      • 192
                      #6
                      yeh there is nothing external beside the network port, but i threw on a couple of new pcb boards that have the latest firmware on, and i'm still getting jam 80 codes, however not coming out from sleep mode now, just random

                      not sure here but i'm still convinced the copier is not talking to the finisher in the same language, i'm trying another finisher next week

                        Comment

                        • tech07
                          Trusted Tech

                          250+ Posts
                          • Aug 2008
                          • 409
                          #7
                          Visited my Jam 80 from sleep mode copier today and reflashed firmware using compact flash ( slot is just above ethernet jack). This had no effect. I also noticed if the copier is turned completely off, Jam 80 occurs on first copy. The screen says copying for a few seconds but eventually goes into J80

                            Comment

                            • The-Peanut
                              Trusted Tech
                              Site Contributor
                              100+ Posts
                              • Aug 2006
                              • 192
                              #8
                              tech07 that is bad news, sounds like a change in finisher type will only solve the problem, i myself have been asked to try a new finisher, which is due in this week, but i can guess it wont work, we may have to upgrade the finisher.

                                Comment

                                • richo
                                  #9
                                  Got the same fault gents, currently got the finisher main board on order- let you know how it goes

                                    Comment

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