300ci background on copies

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  • D_L_P
    Self Employed

    1,000+ Posts
    • Oct 2009
    • 1196

    #1

    300ci background on copies

    I have a 300ci that has some purplish (magenta and some cyan) background throughout the whole page when copying but only in full color. B/W copies, B/W prints and color prints seem fine. 200k on the meter.
    Drums and developer were replaced about 50k ago. I cleaned the optics/drum/developer/charge rollers. Firmware is 9.20.
    I'm new to kyocera's and hoping there is something simple I missed.
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
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    Paul@justmanuals.com

    Comment

    • jmaister
      certified scrub

      Site Contributor
      500+ Posts
      • Aug 2010
      • 755

      #3
      Originally posted by manuals4you
      This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
      Just Manuals | The Internet's largest collection of manuals | Instant Downloads

      Paul@justmanuals.com

      is this guy for real?

      anyways, the background, is it overtoning?

      What does the eventlog say about the last 50k?
      Idling colour developers are not healthy developers.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22997

        #4
        Yeah. Take a look at two things:

        First, print U089 gray test patterns in each of the 4 colors to tell if your primary charge rollers are dirty. Patterns appear at 38mm intervals from the charge roller. Usually by the time you see the pattern, cleaning doesn't help, but try anyway.

        Second, check simulation U131, automatic, to see if it's overtoning. Any values differing by 25 points or more from the reference, that developing unit need to be replaced. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • spiderman76
          Technician
          • Mar 2009
          • 59

          #5
          Se i valori della Sim 131 sono quelli dell'allegato , le DV sono tutte da sostituire ???SCAN0711_000.pdf

          Comment

          • kyocera.team
            Trusted Tech
            • Aug 2010
            • 126

            #6
            Originally posted by blackcat4866
            Yeah. Take a look at two things:

            First, print U089 gray test patterns in each of the 4 colors to tell if your primary charge rollers are dirty. Patterns appear at 38mm intervals from the charge roller. Usually by the time you see the pattern, cleaning doesn't help, but try anyway.

            Second, check simulation U131, automatic, to see if it's overtoning. Any values differing by 25 points or more from the reference, that developing unit need to be replaced. =^..^=
            agreed with Mr.black cat your problem in primary charge roller clean it

            Comment

            • jmaister
              certified scrub

              Site Contributor
              500+ Posts
              • Aug 2010
              • 755

              #7
              can you kindly elaborate on why its the charger roller, or redirect to kconnect document? i understand the u131 part.
              Idling colour developers are not healthy developers.

              Comment

              • D_L_P
                Self Employed

                1,000+ Posts
                • Oct 2009
                • 1196

                #8
                Thanks for the replies! I should be able to make it back tomorrow and hopefully have a solution. It's late but here is a sample. The scan came out bluish, but it actually has more magenta and looks purplish pink.


                doc2011a.jpg
                Attached Files

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                • jmaister
                  certified scrub

                  Site Contributor
                  500+ Posts
                  • Aug 2010
                  • 755

                  #9
                  Firmware update is one of thing that needs to be done.
                  Idling colour developers are not healthy developers.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22997

                    #10
                    The pattern from a dirty primary charge will be fairly obvious on a U089, gray internal print, but is too subtle to be represented in a scan. Look for the 38mm repeat interval. That's the key. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Venom
                      Technical/IT Support

                      500+ Posts
                      • Nov 2009
                      • 765

                      #11
                      After cleaning charge roller, RUN U464 AC Calibration, Dev refresh, color calibration
                      IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

                      Comment

                      • D_L_P
                        Self Employed

                        1,000+ Posts
                        • Oct 2009
                        • 1196

                        #12
                        Update -
                        It is definitely in the optics. Prints are fine. And copies look fine when I turn on the "background image density" adjustment under the image quality tab. The background is consistent and is everywhere except the edge voids. I really cleaned the optics and it is barely noticeable now. I will go back and do all the CCD adjustments in U412 once I get the test charts I need. I think another tech might have messed with the settings in U425. Every setting in U425 is the same as the 300ci next to it. Are those settings for Red/Green/Blue/Cyan/Magenta/yellow the same for all the 300ci's? Or are they set from the factory to that particular CCD?


                        http://www.copytechnet.com/forums/at...s-doc2011a.jpg

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                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22997

                          #13
                          Congratulations.

                          That's one of the major benefits to where I work. I always know exactly what the guy before me did. He is me. Is there a maintenance report that was printed during inital setup, or during a warranty claim? That's a good place to start. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

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