Firmware update, with Net-Viewer?

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  • jmaister
    certified scrub

    Site Contributor
    500+ Posts
    • Aug 2010
    • 755
    #1

    Firmware update, with Net-Viewer?

    On newer models with USB interface, firmware update is easy enuff. What about machines that only takes compact flash and ethernet cable.

    Is it safe to update through Net-Viewer, in "WINDOWS" environment?
    Idling colour developers are not healthy developers.
    Tags: cable, environment, firmware, firmware update, flash, interface, models, power outage, update, usb, windows
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22996
      #2
      Safe? I wouldn't.
      All it takes is one genius to see a strange screen on the MFP, and flip the machine Off to "clear the error". Then you've got a brick.
      The last time I had a power outage during a firmware upgrade it was two weeks and 10+ labor hours before it was a copier again.

      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • jmaister
          certified scrub

          Site Contributor
          500+ Posts
          • Aug 2010
          • 755
          #3
          k, no firmware update in microsoft environment, everyone get taskalfa and falcon 3+ and do it through USB.
          Idling colour developers are not healthy developers.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22996
              #4
              Originally posted by jmaister
              k, no it is, everyone get taskalfa and falcon 3+
              What do you mean? I don't understand. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • jmaister
                  certified scrub

                  Site Contributor
                  500+ Posts
                  • Aug 2010
                  • 755
                  #5
                  I'll just leave legacy machine alone then, and no firmware update in a OS enviroment.
                  Idling colour developers are not healthy developers.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22996
                      #6
                      Do firmware updates, but only when you can be present and stand in front of the machine. Preferably CF but USB is OK as a second choice.

                      On one occasion even when standing in front of the machine, a customer reached for the switch and I grabbed his wrist. "Please don't do that." =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

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