Fs-1300d printing blank pages

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  • n25an
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1030
    #1

    [Misc] Fs-1300d printing blank pages

    I have a problem with two fs-1300d printing blank pages...
    It can print... Meaning that when it does print it works perfect...
    If you go into the copier web page and print files or text it will work... But that only lasts for awhile...
    It quickly defaults to printing blanks...

    I am going to try updating firmware...

    Any assistance would be appreciated...

    Print drivers are kx print drivers...
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too
    Tags: 130, blank, copier, drivers, firmware, pages, printing, pushed, sea, updating, web
    • CT Copier Repair
      Trusted Tech

      250+ Posts
      • Mar 2010
      • 304
      #2
      Firmware
      or its losing drum ground
      make sure that the contacts are clean and truly making good contact

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22999
          #3
          Originally posted by ct copier repair
          Firmware
          or its losing drum ground
          make sure that the contacts are clean and truly making good contact
          I agreed about the drum ground, or possibly developer bias contacts. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • madas
              Trusted Tech

              250+ Posts
              • Aug 2008
              • 313
              #4
              Hi, I have had a couple of these and FS-1128's similar drum/dev where the customer had either changed toner or cleared jam.
              in all cases the dev was not sitting correctly, I got them to remove the dev and push the green drum handles as a precaution and then re-insert the dev making sure it clipped in to the little white spring loaded locking lugs at the front, this solved the issue for me but you may have something else going on.
              I made sure they pushed the dev unit toward the back of the m/c quite firmly.

              hope this helps

              madas

                Comment

                • JustManuals
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2006
                  • 9838
                  #5
                  This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
                  Just Manuals | The Internet's largest selection of manuals | Instant Downloads

                  Paul@justmanuals.com

                    Comment

                    • n25an
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jul 2008
                      • 1030
                      #6
                      It seems to be an issue with the way the developer is seated... The it person swithced the developer units of two fs 1300d machines... One bad... One good... All worked... Then he switched them back and both still worked... Must be an issue with the way the developer is seated... Thanks again....
                      Sad To Say I Don't Have a Life
                      I do this stuff on the weekends too

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22999
                          #7
                          This was really common on the FS-2000, 3900, 4000 series printers. If the machine was bounced around a little on the trip to the customers office, ... blank prints. All it took was to re-seat the developing unit. Personally I wonder if the customer didn't contribute sometimes by pushing & pulling while installing toner. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • HenryT2
                              Senior Tech

                              500+ Posts
                              • Apr 2010
                              • 962
                              #8
                              Originally posted by blackcat4866
                              This was really common on the FS-2000, 3900, 4000 series printers. If the machine was bounced around a little on the trip to the customers office, ... blank prints. All it took was to re-seat the developing unit. Personally I wonder if the customer didn't contribute sometimes by pushing & pulling while installing toner. =^..^=
                              Like Blackcat said >

                              We have seen this as well. Also light print or 7410 when customer changes the toner and WTB.
                              ( they seem to have a problem seeing the little release on the neck of the WTB, and pull the drum just enough to cause problems )

                              On the 1300's etc, I think they can't figure out how to unlock the toner, and that pulls the PU or drum just enough to cause problems.

                              JUST REMEMBER...............A salesperson probably taught them how to change toner cartridges...........
                              "The Serenity Prayer" . . .
                              God grant me the serenity to accept stupid people , the courage to not waste my time and energy on them , and the wisdom to know that I cannot fix STUPID .

                                Comment

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