TaskAlfa scan to email issues

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  • spandx17
    Technician
    • Mar 2010
    • 30
    #1

    [Misc] TaskAlfa scan to email issues

    Does anyone know how to get the TaskAlfas to scan using Exchange 2007 on an Windows 2008 server? I have tried on 5 different installs (with and without IT help) with no luck.
    i usually end up routing them through my mail server, which I don't like doing!

    Thanks
    Tags: 200, email, issue, mail, microsoft exchange, scan, scan to email, server, taskalfa, tech, tls
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22929
      #2
      I don't claim to be any kind of an expert, but the last few installs have gone flawlessly. They have all authenticated. The IT rep created an email address and password for the MFP, that doesn't need to be changed at 60 day intervals. The IP address typically works better than the hostname of the SMTP server. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • B0265
          Senior Tech

          500+ Posts
          • Jan 2007
          • 718
          #3
          You might find this helpful:
          Allowing application servers to relay off Exchange Server 2007 - Exchange Team Blog - Site Home - TechNet Blogs

            Comment

            • spandx17
              Technician
              • Mar 2010
              • 30
              #4
              Thanks! Will give it a try. I hope the new machines will support TLS!

                Comment

                • 10871087
                  Service Manager

                  1,000+ Posts
                  • Jan 2005
                  • 1143
                  #5
                  Originally posted by spandx17
                  Does anyone know how to get the TaskAlfas to scan using Exchange 2007 on an Windows 2008 server? I have tried on 5 different installs (with and without IT help) with no luck. i usually end up routing them through my mail server, which I don't like doing!
                  Can you be a little more specific about what's not working.

                    Comment

                    • spandx17
                      Technician
                      • Mar 2010
                      • 30
                      #6
                      I always seem to get Authentication errors, even with a valid account for the machine. I know that TLS is not supported. I can usually only get it to work the SMTP connecter set for anonymous access & most IT guys don't allow that. I had an IT guy, myself, and Microsoft Exchange tech support online for 3 hours once and had no luck.

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