If all else fails, try Filezilla FTP server and Scan-to-FTP, it takes a lil longer to setup, but, specially on situations with password changes (some companies will have users change passwords every 1,2,3,6 months) it will take the headache of trying to walk them through changing the pwd in Command Center I use it, and since is Open Source and freely available for commercial and personal use, they dont have to worry if they ever get Audited. For the user is transparent, as long as you let them know not to ever Delete, Move or Rename the destination folder (which believe me some people will do) and teach them how to check for firewall blocking it (after windows update) you just setit-and-forgetit (FYI just remember to write the UIDs and PWDs (if several) or Generic UID and PWD, just in case they ever make changes to the destinations in Command Center by mistake)
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