so we keep having issues with customers that want scan to email but there environment will not allow it, what all is involved and what hardware must we have to be able to host it ourselves so that all of our customers can use our information. thanks
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You need a mail server dedicated to host incoming mail, you can do this yourself if you know- but I dont think you do, so I would opt for 3rd party hosting. There are literally tens of thousands of 'companies' willing to host your mail securely and spam free. All you need to do then is input the relevant information into your customers machines to allow you to scan to email and get your monthly readings/coverage reports direct.Grant me the serenity to accept the things I cannot change.
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We set up a yahoo acct. easy and free. the yahoo smtp is: smtp.mail.yahoo.com (98.136.185.95) just set up a generic sounding email acct and use it for authentication.
Southern Duplicating of Mississippi
PSN: DrAbsurd (if you know you know)
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Shep, it really depends on the customers ISP. Some will not allow you to relay through their connection. I have the worst trouble with AT&T/SBC Global whatever they're called today.Comment
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Color is not 4 times harder... it's 65,000 times harder.
They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.Comment
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It would really depend on the size of the company. For small business there are email server software programs such as Argosoft which is a easy install on any PC. It will work for scan to email internally in the office environment.sigpicComment
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Only problem with using your companys email, I there is ever a lawsuit your company is on the hook for 7 years of emails that your must provide copies, its a lawyers dream case come true. Never , Never ever host a another companys email on your server!Comment
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Quite often, when the customer's email won't work for whatever reason, I'll have them set up a free account with gmx.com.
While this is frequently a good resolution, if AT&T/SBC is the ISP, they normally block port 25 (which we tend to discuss quite frequently), and GMX normally uses port 25.
Just last week I discovered that GMX can also use port 587, which the customer's AT&T connection allowed.
Joy has returned to Mudville!“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim HawkinsComment
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