Copystar CS-1815 send error 1101

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  • kampspropane

    #1

    Copystar CS-1815 send error 1101

    I have a Copystar CS-1815, Im trying to setup the Scan to Email. I am receiveing send error 1101. Any ideas on what this error means? Thanks
  • kampspropane

    #2
    anyone?

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22930

      #3
      I dug through the 1820 manuals. There are no scan to email errors listed.
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • kampspropane

        #4
        thank you, i actually figured it out. seems the copystar wasnt registering the dns servers properly so the smtp server name never got resolved. so i replaced the server name with the server ip and no more errors. scan to email is working properly.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22930

          #5
          I have had better success using IP over server name. Congratulations.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

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