I have an FS-C5030N printer that does not print Magenta when sending a Print Job to it or when printing Color Registration chart, but when I print a status page, both the color banner on top and the Magenta Toner gauge are both showing magenta, I have tried swapping Drum units (with the LED unit as well) the issue remains the same, Per tech support, I replaced the DV unit, the issue still the same, I called tech support again and now they are recommending me to replace the DRUM/LED Driver board, has anyone else had this issue and if you did, what did you do yo fix it, not that I dont trust Tech Support, but I've been to that place a couple of times already and I want to make sure I have all the parts I might need to get them going on my next call.
Any help will be greatly appreciated.
Any help will be greatly appreciated.
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