I have a 820 with a DP that will not detect a paper size of 11X8.5, when scanning it through the DP it will detect it as 8.5X11 and will rotate the image so it will print perpendicular to the page. Opened the DP and cleaned the contacts on the slider guides (wish they used photo sensors instead of these contacts) closed it back up and tried again, still detecting the same thing, I have a feeling is the DP Controller board but I wanted to see if anyone has had this before (PS will a 6030 DP board work here (not the same number but figured I asked))
It is also Jamming on Tray 1, I replaced the P/U rollers, but it will still jam right out of the tray, it cannot be the conveying sensor because Tray 2 also uses the same sensor and that one works fine, 3 and 4 also work fine. I've played with the tension springs for the sep roller to no avail. I tried swapping the Feed unit with a 6030 feed unit, but it will not detect tray 2 at all, only tray 1. It almost seems like the Sep roller is pushed up too far up and the paper cannot move out, or as fast to the conveying area. Any ideas on this one?
It is also Jamming on Tray 1, I replaced the P/U rollers, but it will still jam right out of the tray, it cannot be the conveying sensor because Tray 2 also uses the same sensor and that one works fine, 3 and 4 also work fine. I've played with the tension springs for the sep roller to no avail. I tried swapping the Feed unit with a 6030 feed unit, but it will not detect tray 2 at all, only tray 1. It almost seems like the Sep roller is pushed up too far up and the paper cannot move out, or as fast to the conveying area. Any ideas on this one?
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