Error on FW upgrade after change of crushed display ERROR - CFB31

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  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013
    #1

    Error on FW upgrade after change of crushed display ERROR - CFB31

    Had a customer that smashed display on CD1240 (KM4050)

    CHANGED the display and switched machine ON. Then was constantly program loading so we ended up upgrading the firmware and it produced code CFB31.

    Any help on this?
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE
    Tags: 240, cd1240, change, code, customer, display, error, error cfb31, firmware, intended, km4050
    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2013
      #2
      Re: Error on FW upgrade after change of crushed display ERROR - CFB31

      Its meant to be Communication between motherboard and operational panel, however now after FW upgrade through CF card the display is completely black

      heeeeelp
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

        Comment

        • kyocera.team
          Trusted Tech
          • Aug 2010
          • 126
          #3
          Re: Error on FW upgrade after change of crushed display ERROR - CFB31

          you need to change the dimm panel and dimm main and update the firmware ,good luck

            Comment

            • habik
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 2013
              #4
              Re: Error on FW upgrade after change of crushed display ERROR - CFB31

              Right after change of display and Before the FW upgrade I had Program Loading for LOOOOOOOOOOOOng time 20min + so I thought after FW it would kick in ,,so you think the operational PCB and DIMM is gone?
              .OK Google! ... will I need Berrocca this morning?
              Firmwares HERE

                Comment

                • Mark B
                  Trusted Tech

                  100+ Posts
                  • Jul 2006
                  • 153
                  #5
                  Re: Error on FW upgrade after change of crushed display ERROR - CFB31

                  It could be caused by a wire pluged into the wrong connector. Recheck the connectors.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 23010
                      #6
                      Re: Error on FW upgrade after change of crushed display ERROR - CFB31

                      Yeah. Thanks for reminding me Mark:

                      "CFB31" error message after disassembling the panel to clean out foreign matter, then attempted to reload firmware. Tech connected (5) pin harness connector to YC9 instead of identical sized connector YC1. Connect (5) pin operation panel harness connector to YC1. Leave YC9 empty.

                      "CFB31" error after 2nd attempt to flash & ~5 min of "Program Loading". "Main CPU: ERROR" after flashing from V2.04C to V2.04D. Blue Screen of Death. Corrupted Main Eeprom. (also possible Op Panel Eeprom). Replace the Main Eeprom (part#: 302GR94201). Reflash if necessary.

                      Don't ya hate it when you cause the problem?! =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • habik
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Apr 2010
                          • 2013
                          #7
                          Re: Error on FW upgrade after change of crushed display ERROR - CFB31

                          MARK AND BLACKCAT..you are my heros I will try that tomorrow, I just want to prove my colleague that he should leave the tiny difficult jobs to me and stick to rather bigger jobs like cleaning machine..I stress NO DISRESPECT TO ELDERLY..but sometimes they drive me nuts with things like these

                          Yeap I think there was 1 connector not connected and when I asked him if it was not connected he said there was nothing connected to it..I am really looking forward to see his face tomorrow...

                          I intended to do a re-assembly of the whole unit, I just haven't found the time...when is busy is busy.. at least I have you folks here to pick the quick brains before I spent my precious time on machine that actually works , trouble is I am managing to find time during night time to browse copytechnet instead of spending 15 minutes more with the machine BUT now more people know..and that is the whole beauty of this..
                          .OK Google! ... will I need Berrocca this morning?
                          Firmwares HERE

                            Comment

                            • habik
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Apr 2010
                              • 2013
                              #8
                              Re: Error on FW upgrade after change of crushed display ERROR - CFB31

                              YC9 - 5 pin Engaged


                              Switched to YC1 and fired up OK,

                              DID U201 + FW upgrade and it is now all OK!

                              Thanks Mark and Blackcat I owe you a beer
                              .OK Google! ... will I need Berrocca this morning?
                              Firmwares HERE

                                Comment

                                • blackcat4866
                                  Master Of The Obvious

                                  Site Contributor
                                  10,000+ Posts
                                  • Jul 2007
                                  • 23010
                                  #9
                                  Re: Error on FW upgrade after change of crushed display ERROR - CFB31

                                  I'm glad it was the first choice. =^..^=
                                  If you'd like a serious answer to your request:
                                  1) demonstrate that you've read the manual
                                  2) demonstrate that you made some attempt to fix it.
                                  3) if you're going to ask about jams include the jam code.
                                  4) if you're going to ask about an error code include the error code.
                                  5) You are the person onsite. Only you can make observations.

                                  blackcat: Master Of The Obvious =^..^=

                                    Comment

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