KM-3530 Need help on scanner

[goldencup]

Hi, I would like to ask help how to configure the scanner of KM-3530 .
my set up is:

connect via network
OS is Windows Seven 64bit

i have installed the printer driver and working okay. Is there a TWAIN Driver for Windows 7 64bit?
Thank You Very Much

[kyocera.team]

Re: KM-3530 Need help on scanner

Hi, I would like to ask help how to configure the scanner of KM-3530 .
my set up is:

connect via network
OS is Windows Seven 64bit

i have installed the printer driver and working okay. Is there a TWAIN Driver for Windows 7 64bit?
Thank You Very Much

for scanner you need to install scanner file utility..

[goldencup]

Re: KM-3530 Need help on scanner

Thank you very much. Is there a direct link where I can download the scanner file utility?

[blackcat4866]

Re: KM-3530 Need help on scanner

I'm not sure what part of the Asian region to select for Tagalog language utilities:
KYOCERA MITA

There is an English language TWAIN driver for Vista (does not specify 32 or 64-bit):
The TASKalfa 305/255 can dramatically lower your TCO total cost of ownership...Kyocera's SMARTtech is affordable
I do not see a Windows7 version of the TWAIN driver.

I suspect you'll have to use the ScanFileUtility (English language version), also does not specify 32 or 64-bit:
The TASKalfa 305/255 can dramatically lower your TCO total cost of ownership...Kyocera's SMARTtech is affordable

The latest versions of the drivers include both 32-bit and 64-bit functionality. I would try to install these utilities. If the utility is not compatible you'll get an error message/window indicating wrong version. =^..^=

[goldencup]

Re: KM-3530 Need help on scanner

Thank you very much. I was able to set up the scanner now using the TWAIN Driver. Functional on Windows Xp Service Pack 3 and on Windows 7 64bit. I use Softi ScanWiz as my application for scanner.

Sadly I wasn't able to use the Scanner File Utility. I did follow the instructions, also downloaded a Guide for Installing Scanner File Utility. I still want to use the SFU but I think something is missing
"Unable to find destination PC. Check the PC." always appear on the panel of the machine when I started to press the "Save at User PC"

i think a link between the pc and the machine is missing...

[dickierock]

Re: KM-3530 Need help on scanner

Hi,you need to add scan file utility in your firewall exceptions.Check antivirus is not blocking it,and also it has happened before, just make sure scan file utiliity is actually running on the pc and not still in config mode.

[Geo]

Re: KM-3530 Need help on scanner

What dickierock said and make sure your destination setting are correct.

[goldencup]

Re: KM-3530 Need help on scanner

Thank you very much!
Scanner File Utility is now working on Windows XP, it's the firewall issue
Now I'm working on Windows 7 64bit, firewall is already check. I'm just not sure if SFU is compatible with that OS.

[goldencup]

Re: KM-3530 Need help on scanner

Scanner File Utility is now working on Window 7 64 i just changed the destination folder.
Now here's the new problem...
I can only scan using 1 computer. I did the same set up on the other computer but only 1 PC is detected by the machine??? I think there's a conflict between the PC's???
How do I set it up using 2 or more PC?

[blackcat4866]

Re: KM-3530 Need help on scanner

You must load the SFU to each PC that you would like to FTP scan to. As long as it's configured properly, there should be no conflict. =^..^=

[goldencup]

Re: KM-3530 Need help on scanner

Yes I did install SFU on each PC.
Here's my set up:

MACHINE: KM-3530
IP ADDRESS: 192.168.1.115
SUBNET MASK: 255.255.255.0
DEFAULT GATEWAY: 192.168.1.1

PC1: laptop
OS - Windows XP SP3
IP ADDRESS - 192.168.1.105
DESTINATION FOLDER: C:\Documents and Settings\Laptop\Desktop\scan

On WEB INTERFACE: (192.168.1.115)
Sender(User)List
001 laptop
Registration Number: 001
Registration Name: laptop
Address of Address Book installed PC: 192.168.1.105
Save Number: 001


PC2: desktop
OS - Windows 7 64bit
IP ADDRESS - 192.168.1.103
DESTINATION FOLDER: C:Users\desktop\Desktop\scan

On WEB INTERFACE: (192.168.1.115)
Sender(User)List
002 desktop
Registration Number: 002
Registration Name: desktop
Address of Address Book installed PC: 192.168.1.103
Save Number: 002

Is there a conflict on my setting? If i remove the PC2, PC1(laptop) is now detected on the panel of the machine and can scan without problem. I try to change the position of PC1 and PC2 making desktop on 001 and laptop on 002, still same problem. And If i remove the PC2(which is laptop now), PC1(which is desktop now) is detected and can scan without problem.

[goldencup]

Re: KM-3530 Need help on scanner

To: kyocera.team, dickierock, Geo, and blackcat4866 Thank you for all your help!

Problem SOLVED!!!

[blackcat4866]

Re: KM-3530 Need help on scanner

To: kyocera.team, dickierock, Geo, and blackcat4866 Thank you for all your help!

Problem SOLVED!!!

Do you know what you did to fix it?
I know that sounds like an odd question, but quite honestly I often don't exactly know which setting made the difference. =^..^=

[goldencup]

Re: KM-3530 Need help on scanner

Here is where I found the problem:

* Default Setting/Counter


Scanner default


Administrator number (3500 on KM-3530)


Scanner setting menu


System Basic


Selec. of senders (users) OFF


It was set to ON at first that's why I don't see the other PC, and the PC on 001 is automatically detected


TWAIN Driver and SFU on the links that you gave is working on Windows XP Service Pack3 and Windows 7 64bit. Thank you very much!!!