KM3035 tray 2&3 "drawer out of order"

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  • sostek
    Technician

    Site Contributor
    50+ Posts
    • May 2010
    • 80

    #1

    KM3035 tray 2&3 "drawer out of order"

    Good morning people of the toner lung...I have a 3035 that won't recognize or lift tray 2 or the 3000K sheet feeder.Tried swapping lift motors,connections,etc but no help. Intravia manual doesn't say anything about this message.
  • ES-OGT
    Trusted Tech

    100+ Posts
    • Aug 2011
    • 129

    #2
    Re: KM3035 tray 2&3 "drawer out of order"

    I would go into Maint Mode (10871087) and run 906. Something probably jammed up and caused the drawers to disable.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22973

      #3
      Re: KM3035 tray 2&3 "drawer out of order"

      If the U906 reset doesn't help, you may have a shorted lift motor that has toasted the engine board circuitry. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • sostek
        Technician

        Site Contributor
        50+ Posts
        • May 2010
        • 80

        #4
        Re: KM3035 tray 2&3 "drawer out of order"

        Thanks,u906 worked,we just acquired maintenance on this unit and it is in our accountants office!

        Comment

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