km 2550 adf not feeding

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  • subaro
    Service Manager

    1,000+ Posts
    • Oct 2010
    • 1274

    #1

    km 2550 adf not feeding

    km 2550 adf not pulling paper. adf feed mechanism stay in the up position and rollers spin but will not lower to pick up paper. a tap on the top of the adf will then get it to feed. i replace one way gear and and clean rollers. any soloutions
    THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke
  • blaze2000
    Trusted Tech

    Site Contributor
    100+ Posts
    • Sep 2010
    • 232

    #2
    Re: km 2550 adf not feeding

    I've seen the white plastic housing break/ crack around where the spring sits and it will cause problems.

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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22999

      #3
      Re: km 2550 adf not feeding

      Originally posted by blaze2000
      I've seen the white plastic housing break/ crack around where the spring sits and it will cause problems.
      ... or the end of the wrap spring can break off. Same affect. It's a low tech torque limiter, of a sort. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • habik
        Service Manager

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 2013

        #4
        Re: km 2550 adf not feeding

        Originally posted by blackcat4866
        ... or the end of the wrap spring can break off. Same affect. It's a low tech torque limiter, of a sort. =^..^=
        Changed loads of separation torque limiters, another fact is the belt can slip, when the belt housing expander gets stuck. Or the one way pulley, but you have changed that I think already. Are ALL the sensors clean, especially the Lift up and paper register sensor!
        .OK Google! ... will I need Berrocca this morning?
        Firmwares HERE

        Comment

        • subaro
          Service Manager

          1,000+ Posts
          • Oct 2010
          • 1274

          #5
          Re: km 2550 adf not feeding

          Just an update to this problem. I pulled an entire feed assy with shaft and rollers torque limiter and all and tested it on the machine that i pulled it off and intstalled it on the problem machine. It worked fine for the first few feeds from the adf and then the same problem again. I have ordered the spring and boss that the spring sits on. But another guy went to look at the machine and said he fixed it. when he let me know what i will post the result. But i have checked the the way this apparatus work and i can only see the spring got either weak or the boss worn. thanks again for your inputs guys.
          THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22999

            #6
            Re: km 2550 adf not feeding

            It's not real intuitive how that clutch spring fits into the cover. I got it wrong the first three times. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • subaro
              Service Manager

              1,000+ Posts
              • Oct 2010
              • 1274

              #7
              Re: km 2550 adf not feeding

              just an update to the solution of this problem. The other thech that solved the problem explained to me that the bottom of the paper stopper needed a little sanding and also the area [ clear plastic guide under the stoppers] where it sits when it is in the stop position need a little sanding to remove burrs. He said he had no call backs afterwards. from recollection i checked those and looked fine to me. but this is what i was told anyway.
              THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22999

                #8
                Re: km 2550 adf not feeding

                Thanks for the follow up. I'm glad it's working. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

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