TaskAlfa 500ci. error F040

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  • D Colour
    replied
    Re: TaskAlfa 500ci. error F040

    Originally posted by rashid120
    Dear All copytechnet Friends......

    I will share my Knowledge Regarding this problem.
    This was a communication error between Engine and Main PCB,but we replaced as i mentioned my previous posts that we tried every thing.we made around 6 visits to this machine (3 different service engineers).
    At last we pull out this machine and given standby machine to the customer.

    We sent email to kyocera and they reply??????????????????????? .they faced this problem in field and after changing fuser unit problem was solved.
    you will be shocked that this was a fuser problem.after changing fuser unit machine working perfectly alright.

    do you imagine that this was a fuser problem???????

    please keep updating

    Thanks and Regards

    Rashid Iqbal
    Just had the F040 problem on an old 250Ci - came for a nosey here just in case there was a solution. Fuser unit on the machine was wrecked - replaced and away it went. Thanks Rashid.

    Leave a comment:


  • jmaister
    replied
    Re: TaskAlfa 500ci. error F040

    heyo,

    have the same problem, 300ci, tried changing fuser first -nope
    changed engine/main pwb -nope
    psu pwb -nope
    the actual high voltage control (lil one) -nope
    firmware -nope





    its still dead... ;_;

    Leave a comment:


  • To@ster
    Guest replied
    Re: TaskAlfa 500ci. error F040

    save setting machine on usb key, then perform u21, re-install setting machine ok

    Leave a comment:


  • yalex
    replied
    Re: TaskAlfa 500ci. error F040

    Dear all,

    I'm so sorry!
    One of my famous (!!!!) team member played with this 420i a few weeks ago...
    He took the RAM for a 300i (the same 2GB) but his problem was due to the Main Controller Dimm (on the 300i).
    The thing is that he put the defective Dimm of the 300i on MY 420i....

    I'm really sorry for the desagrement of my posts!

    Thanks a lot for your answers.

    Kind regards,
    Alex

    Leave a comment:


  • yalex
    replied
    Re: TaskAlfa 500ci. error F040

    hi...again.
    I'm sorry, I was not clear enough in my explainations:

    the CF040 appears on a 420i.
    I've another 420i in the office where I can take different parts.

    For the FW update, i tried both CF and USB in an other material and they work perfectly.

    In this 420i, the Firmware update begins and is abnormaly short.
    The result is Panel update error, or Browser error, or High Voltage CPU error...etc ans it's not always the same error.

    I had a call of our Kyocera Support Specialist and he told me to take parts on the other 420i, except the main Dimm (where is stored the serial number).

    I just take my screwdriver and I'll tell you back the results....$

    thanks a lot.

    Leave a comment:


  • KYO_OEM
    replied

    Leave a comment:


  • yalex
    replied
    Re: TaskAlfa 500ci. error F040

    Thank you very much KYO_OEM.
    I tried but either the CF or USB still not work
    Still in CF040

    I've another 420i in our office. What do you think I could replace without risk???
    I'd like to try with the Main Board DIMM
    Is it for you a good idea?

    thanks

    Leave a comment:


  • KYO_OEM
    replied
    Re: TaskAlfa 500ci. error F040

    Originally posted by yalex
    Hi guys,
    Can somebody explain me how to separate files for FW update?
    We're experiencing a CF040 on a Task420i and brains are burning

    We tried to reset panel, update firmware (USB or CF -> same result).
    Every time we try, there's a different error (Panel/CPU/Browser....etc) and the mainframe still does'nt work...

    Thanks for your help to come (and sorry for my french-glish....!)

    Leave a comment:


  • KYO_OEM
    replied

    Leave a comment:


  • yalex
    replied
    Re: TaskAlfa 500ci. error F040

    Originally posted by kkendric
    You may need to separate the High voltage CPU firmware for the model you sre having trouble updating from the standard firmware and update it first. I believe that BkackCat had some information regarding this problem. According to him KDA no longer offers this file. I was able to separate these files from the standard firmware file and it does work if you have the correct chosen the correct files
    Hi guys,
    Can somebody explain me how to separate files for FW update?
    We're experiencing a CF040 on a Task420i and brains are burning

    We tried to reset panel, update firmware (USB or CF -> same result).
    Every time we try, there's a different error (Panel/CPU/Browser....etc) and the mainframe still does'nt work...

    Thanks for your help to come (and sorry for my french-glish....!)

    Leave a comment:


  • kkendric
    replied
    Re: TaskAlfa 500ci. error F040

    You may need to separate the High voltage CPU firmware for the model you sre having trouble updating from the standard firmware and update it first. I believe that BkackCat had some information regarding this problem. According to him KDA no longer offers this file. I was able to separate these files from the standard firmware file and it does work if you have the correct chosen the correct files

    Leave a comment:


  • rashid120
    replied
    Re: F040 on TaskAlfa 250ci

    Originally posted by lebo
    Great thanks to you rashid120, you saved lot of time for me.

    *The same problem F040 on TaskAlfa 250ci - fuser unit error
    you are welcome my friend....please keep updating if you find some problem that not showing in the service manual....some times it happens...right?

    Thanks and Regards

    Rashid Iqbal

    Leave a comment:


  • lebo
    replied
    F040 on TaskAlfa 250ci

    Great thanks to you rashid120, you saved lot of time for me.

    *The same problem F040 on TaskAlfa 250ci - fuser unit error

    Leave a comment:


  • habik
    replied
    Re: TaskAlfa 500ci. error F040

    Originally posted by rashid120
    Dear All copytechnet Friends......

    I will share my Knowledge Regarding this problem.
    This was a communication error between Engine and Main PCB,but we replaced as i mentioned my previous posts that we tried every thing.we made around 6 visits to this machine (3 different service engineers).
    At last we pull out this machine and given standby machine to the customer.

    We sent email to kyocera and they reply??????????????????????? .they faced this problem in field and after changing fuser unit problem was solved.
    you will be shocked that this was a fuser problem.after changing fuser unit machine working perfectly alright.

    do you imagine that this was a fuser problem???????

    please keep updating

    Thanks and Regards

    Rashid Iqbal
    Nice one Rashid Thanks for update Who woukld have guessed that fusers have CPU

    Leave a comment:


  • rashid120
    replied
    Re: TaskAlfa 500ci. error F040

    Dear All copytechnet Friends......

    I will share my Knowledge Regarding this problem.
    This was a communication error between Engine and Main PCB,but we replaced as i mentioned my previous posts that we tried every thing.we made around 6 visits to this machine (3 different service engineers).
    At last we pull out this machine and given standby machine to the customer.

    We sent email to kyocera and they reply??????????????????????? .they faced this problem in field and after changing fuser unit problem was solved.
    you will be shocked that this was a fuser problem.after changing fuser unit machine working perfectly alright.

    do you imagine that this was a fuser problem???????

    please keep updating

    Thanks and Regards

    Rashid Iqbal

    Leave a comment:

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