I have a TASKalfa 5500i scanning SMB to a server 2003 giving a 2201 code. The document scans into the folder, and then throws a 2201 code. any ideas?
TASKalfa 5500i 2201 Scanning SMB
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Re: TASKalfa 5500i 2201 Scanning SMB
Sounds a bit wierd... If you do a continuous ping, is it stable? and also did it just start or is it a new installation? -
Re: TASKalfa 5500i 2201 Scanning SMB
hi,
-enter correct host name or ip-adress
- enter hte correct port number
- (check condition off network(cable, connector)
have funComment
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Re: TASKalfa 5500i 2201 Scanning SMB
Hi Stracy
What i want you to try is the following, setup scanning to a regular pc on the network and see if it scans without an error code.
There sounds like a delayed request/signal coming from the server, whether it be on a snmp protocol or not. Ensure you can scan to the desktop pc, this will ensure your client that it is working and the problem comes from the server. Therefore their desktop support guys can investigate. It may even be a firewall issue.
You said it was a new machine...? Did you use the same ip as the previous machine?
let me know... ThanksComment
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Re: TASKalfa 5500i 2201 Scanning SMB
I think there is a bulletin out there about scan to SMB on Server2003, Check the Kyocera siteComment
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Re: TASKalfa 5500i 2201 Scanning SMB
In krocera TA 3500i,4500i,5500i is same [2201] drum motor steady-state error [The ready signal won`t turn to L in 2 seconds after the drum motor is stared. After drum motor is stabilized, the ready signal is at the H level for 1s continuously. The device won`t engage in ready state in 60 minutes after warming-up has began. 1.Defective connector cable or poor contact in the connector. 2.Defective drive transmission system of motor. 3. Defective drum motor. 4.Defective engine PWBComment
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Re: TASKalfa 5500i 2201 Scanning SMB
Have you got the sender address with the same domain name? I am guessing , I am no IT..
OWL can you hear us?Comment
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faihasan
Re: TASKalfa 5500i 2201 Scanning SMB
When you are getting the document, it means your destination and username / password field is right.
Regarding the error code, you must have typed in and email address, or an entry on the FTP field, that you didn't fully configured. make sure, you leave email and FTP fields blank.
thanks
-FaiComment
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Re: TASKalfa 5500i 2201 Scanning SMB
-Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Failed to send i-FAX.
Check the network.
- The network cable is connected.
- The hub is not operating properly.
- The server is not operating properlyComment
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