[Misc] CS 3050ci. Orientation problem through SAGE software

[xxmandingoxx]

Hey folks,

Im having an issue with this CS 3050ci printing in sage. It squashes it down and prints it landscape instead of portrait, but everything is still on the page. I've tried changing orientation settings but no luck. Tried calling tech support but they were no help they said call the software company, so i call the software company and they point the finger back at the copier. Some help would be greatly appriciated.

[blackcat4866]

Re: CS 3050ci. Orientation problem through SAGE software

So, SAGE is some sort of proprietary software package that outputs print data, either in PCL5, PCL6, PS2 or PS3?
If it's printing normally from the print driver, that narrows it down considerably.

What is the output language of SAGE? Can your printer process print jobs in that language? Is the print emulation set correctly?
I can't find a list of print emulations in the specs, but I'd imagine the CS-3050ci could emulate PCL6 and PS3. How about your software? =^..^=

[xxmandingoxx]

Re: CS 3050ci. Orientation problem through SAGE software

Black Cat always to the rescue on my posts :P, im going to find out a little more information on the software and format, i was hoping somone else would know cause this software is kind of a PITA to navigate through, also just to add 1 more thing it only does this when printing 1 type of form the program prints the rest normally, prior to this we had a panasonic C-354 that it worked fine, customer is a bit angry with us, BUT they dont have serivce contract with that company so they refuse to help us -_-

[blackcat4866]

Re: CS 3050ci. Orientation problem through SAGE software

Since Kyocera's native language is PreScribe, Kyocera products expect to see a first line of PreScribe defining the print language. Third party print applications don't include that line of PreScribe. Each model responds to this a little differently. I've been pretty lucky. The BAAN print application that I struggled with presented an unusual opportunity. The customer keeps software specialists on-hand for this application. These gentlemen were able to create a spreadsheet of PS2 commands that I isolated to:
1) include a preliminary command in PreScribe selecting PS2 print language.
2) next insert paper size commands
3) next insert duplex commands
These commands worked fantastic on VoyagerE machines (PS2), but did not work on FalconIII machines (PS3). With some additional difficulty I was able to assemble the same list of commands for PS3. Anyone who's tried this will know that the exact same commands in PS3 take 50 lines or more of code (each). I was relieved to know that the length of the commands was not a problem.

Here's a snippet of a data capture from a typical PCL print job. The command in blue is the PreScribe print language command for PCL6:

!R!SEM6;EXIT;