KM3060 Doc-Feeder Jambs

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  • NeoMatrix
    Senior Tech.

    2,500+ Posts
    • Nov 2010
    • 3514

    KM3060 Doc-Feeder Jambs

    G'day...

    I have a KM3060 having problems with jambing in the Doc Feeder. {200K copies on counter}
    The customer is out of town 35mins away.

    I've been back a few times now to fix the bent mylar guides that feed the original down onto the slit glass.The customer has dragged the jambed originals backward out the entry of the Doc-Feeder on multiple occassions.

    It appears that the left hinge doesn't sit down hard enough and the rear side of the doc feeder sits proud near the rear end of the slit glass. This causes a gloop type of noise as the original feeds through past the slit glass.

    By pushing on the left hinge the noise disappears until the customer lifts the doc feeder again.
    I have wound down the left hinge height adjustment 1 turn. This fixed the gloop noise problem for about a month or so, but it appears to have return along with the Doc-Feed original jambs. According to the customer.

    I can run off 200 original feeds in the DF with no jambs.

    Ideas anyone ?
    Inauguration to the "AI cancel-culture" fraternity 1997...
    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22599

    #2
    Re: KM3060 Doc-Feeder Jambs

    Hey Neo, have you started with new rollers and the modified separation kit (which includes the cork pad)? Also check the pick up roller drop-down torque limiter spring, and tire holder. Both are known to break. What codes? J70, J71? 200K is a lot of originals on a DP-670. I wouldn't be a bit surprised if the hinges were excessively worn. How are you adjusting the DP height? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • NeoMatrix
      Senior Tech.

      2,500+ Posts
      • Nov 2010
      • 3514

      #3
      Re: KM3060 Doc-Feeder Jambs

      Originally posted by blackcat4866
      Hey Neo, have you started with new rollers and the modified separation kit (which includes the cork pad)? Also check the pick up roller drop-down torque limiter spring, and tire holder. Both are known to break. What codes? J70, J71? 200K is a lot of originals on a DP-670. I wouldn't be a bit surprised if the hinges were excessively worn. How are you adjusting the DP height? =^..^=
      RE: 200K that was the machine copy counter, not the DF. I have no obvious jamb codes. Everytime I go to the customer I can't get the DF to Jamb. I can run upwards of a 100 double side into the Doc-Box and nothing goes wrong. I might take your advise and replace the feed tyre and separation pad, possibly the entire left DF hinge. DF height adjust has a bolt and lock-nut under the back cover near the left hind; I turn that bolt counter-clockwise 1 turn. Tnx
      Inauguration to the "AI cancel-culture" fraternity 1997...
      •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22599

        #4
        Re: KM3060 Doc-Feeder Jambs

        The thing that I was getting at, is that there is a foot at each corner. You can shine a flashlight in the crack while closing the top. Each foot should just touch to machine top with the top closed. The other way I've done it, is to take a letter size piece of paper and fold it the short way to get two layers 4.25" x 11". Close the top with the paper between the foot and the machine top. Then you can adjust the height screw until you feel some drag on the paper. Either way works fine. Keep in mind that inevitably plastic frame document processors experience some warping. The best you can get is three of four feet properly adjusted. Make sure two of those three are at the left where the slit glass is. If you can get 4 of 4 adjusted perfectly, my hat is off to you. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • yakyitz
          Trusted Tech

          100+ Posts
          • Nov 2007
          • 224

          #5
          Re: KM3060 Doc-Feeder Jambs

          Check out bulletin B095. Same type of scenario, installed the plastic films problem gone.

          Comment

          • Kidaver
            Ghoulscout

            500+ Posts
            • Apr 2011
            • 912

            #6
            Re: KM3060 Doc-Feeder Jambs

            not to hijack the thread....but I gotta know.....what exactly is a "gloop" sound? I've heard a lot of descriptions about copier noises...but "gloop" is a new one for me....
            "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

            Comment

            • NeoMatrix
              Senior Tech.

              2,500+ Posts
              • Nov 2010
              • 3514

              #7
              Re: KM3060 Doc-Feeder Jambs

              Originally posted by Kidaver
              not to hijack the thread....but I gotta know.....what exactly is a "gloop" sound? I've heard a lot of descriptions about copier noises...but "gloop" is a new one for me....
              Best way to discribe it, is like a dragging sound, than there is a slight tap at the end with the original hits the slit glass guide. ::Analogy :: Drag a peice of paper along a desktop under school ruler(gloop) and then flick the end of the ruler on the stack of papers or pad. That's the best description I can do for now....
              Inauguration to the "AI cancel-culture" fraternity 1997...
              •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

              Comment

              • NeoMatrix
                Senior Tech.

                2,500+ Posts
                • Nov 2010
                • 3514

                #8
                Re: KM3060 Doc-Feeder Jambs

                Originally posted by yakyitz
                Check out bulletin B095. Same type of scenario, installed the plastic films problem gone.
                Re: B095 Is that on the Kyocera web site or in the TIL CD's. If that is the kyocera website which year and month ?
                Inauguration to the "AI cancel-culture" fraternity 1997...
                •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                Comment

                • Kidaver
                  Ghoulscout

                  500+ Posts
                  • Apr 2011
                  • 912

                  #9
                  Re: KM3060 Doc-Feeder Jambs

                  I think I know what sound you are talking about! And I'm sure if you look at some of the copies you make at 30mm you'll prolly have like a squiggly line of text or such...I haven't opened up the bulletin up above but if it's the one I'm thinking of there are mylars to install on the DF where the papers enters back into the feeder after going across the slit glass to help it along it's way...
                  "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

                  Comment

                  • yakyitz
                    Trusted Tech

                    100+ Posts
                    • Nov 2007
                    • 224

                    #10
                    Re: KM3060 Doc-Feeder Jambs

                    From KDACONNECT QA DATABASE

                    service Bulletin #:
                    B095/
                    COM-0225
                    Model: DP-670, DP-670(B), DP-420,
                    Date: 03/30/2011
                    Title: Preventing
                    original JAM(Increasing the margin for original conveying performance)
                    Affected Machine Serial #: Scheduled to be
                    applied from March 2011 production. * Please note that the schedule may change
                    due to unforeseeable circumstances.
                    Field Measure: If the problem
                    occurs, please apply the Films (No. 1), 5 pc. set part of No. 2 onto the Guide
                    by referring to the "Film (No. 1) Application Procedure" on page 2

                    Comment

                    • kaborwen
                      Trusted Tech
                      • Feb 2010
                      • 146

                      #11
                      Re: KM3060 Doc-Feeder Jambs

                      Can you attache the service bulletin please? It's will be helpfull. THX
                      Originally posted by yakyitz
                      From KDACONNECT QA DATABASE service Bulletin #: B095/ COM-0225
                      Model: DP-670, DP-670(B), DP-420,
                      Date: 03/30/2011
                      Title: Preventing original JAM(Increasing the margin for original conveying performance)
                      Affected Machine Serial #: Scheduled to be applied from March 2011 production. * Please note that the schedule may change due to unforeseeable circumstances.
                      Field Measure: If the problem occurs, please apply the Films (No. 1), 5 pc. set part of No. 2 onto the Guide by referring to the "Film (No. 1) Application Procedure" on page 2

                      Comment

                      • daveh12
                        Trusted Tech

                        100+ Posts
                        • Jul 2012
                        • 157

                        #12
                        Re: KM3060 Doc-Feeder Jambs

                        have heard this "gloop" noise a couple of times on km2560's when the paper passes over the slit glass. both times it was caused by the large screw that the left document feeder hinge latches onto on the machine. it had become loose and as a result the back left of the DF sat up too high causing the problem,

                        Comment

                        • dickierock
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Jan 2010
                          • 252

                          #13
                          Re: KM3060 Doc-Feeder Jambs

                          Sometimes the left hinge needs replacement from wear - it just doesn't sit properly even adjusted fully.

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