Task Alfa 250ci locked up during developer refresh

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  • Zackuth
    Trusted Tech

    250+ Posts
    • Aug 2009
    • 448
    #1

    Task Alfa 250ci locked up during developer refresh

    Went to check on a TA color with a magenta background. Started with developer refresh as per the troubleshooting guide. Sat down and read the guide for a bit and checked the time--6 minutes and 10 seconds remaining. Read some more of the guide and checked the time again--6 minutes and 10 seconds remaining. Pushed the stop and start buttons only to get beeped by both. With my heart in my throat and sweat beginning to bead across my forhead, I turned the machine off and back on and waited for what seemed like an eternity for the machine to boot back up. I did the color registration and calibration as well as setting adjustments and the background was gone, along with the spots I encountered when I printed a status page.

    Has anyone else had their machine lock up on the developer refresh?
    If at first you don't succeed, redefine success
    Tags: locked up
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698
      #2
      Re: Task Alfa 250ci locked up during developer refresh

      Congratulations! You're the first! If you're machine loses it's mind again, I'd do a quick check on the power at the wall. High ground to neutral voltages can give you unpredictable results. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • bronco31
          Trusted Tech

          Site Contributor
          100+ Posts
          • Aug 2009
          • 174
          #3
          Re: Task Alfa 250ci locked up during developer refresh

          (i have my doubts that the dev refresh solved this problem for good) ive seen so many of these machines with this issue (magenta spots).. .why is it always magenta spots? and why is it always the magenta drum unit as the cure? (versus the developer unit , like its "overtoned".. or the unit is overfilled thus misting was my guess as to the cause)theres no way i can tell if the spots are 96mm apart.. it seems a radnom magenta dot cloud to me..im using ver 13 firmware, U464 at +4 on all colors, i simply swap out the magenta drum and thats the fix...wierd....

            Comment

            • Zackuth
              Trusted Tech

              250+ Posts
              • Aug 2009
              • 448
              #4
              Re: Task Alfa 250ci locked up during developer refresh

              Originally posted by blackcat4866
              Congratulations! You're the first! =^..^=

              Gee..thanks. I'd like to thank all the people that made this happen...
              If at first you don't succeed, redefine success

                Comment

                • Zackuth
                  Trusted Tech

                  250+ Posts
                  • Aug 2009
                  • 448
                  #5
                  Re: Task Alfa 250ci locked up during developer refresh

                  [QUOTE=bronco31;305520](i have my doubts that the dev refresh solved this problem for good) QUOTE]

                  Me either. I think the only way to fix these machines for good is with a semi doing over 70 miles per hour.
                  If at first you don't succeed, redefine success

                    Comment

                    • npdogg
                      #6
                      Re: Task Alfa 250ci locked up during developer refresh

                      The magenta spots on the drum is due to overheating on right side of machine, cyan is also affected alot as well. In the tech bulletin after replacing drum and updating firmware make sure to set u059 to fan mode 3 i believe(could be 2 cant remember exactly).

                        Comment

                        • spiderman76
                          Technician
                          • Mar 2009
                          • 59
                          #7
                          Re: Task Alfa 250ci locked up during developer refresh

                          Originally posted by npdogg
                          The magenta spots on the drum is due to overheating on right side of machine, cyan is also affected alot as well. In the tech bulletin after replacing drum and updating firmware make sure to set u059 to fan mode 3 i believe(could be 2 cant remember exactly).
                          Sorry but ... Which tech bulletin explains this problem ? Can you post this bulletin ??? Thank's .... :-)

                            Comment

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