Kyocera fs - 6025 no print when using adf but its ok when using platen glass

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  • romnick
    Technician

    50+ Posts
    • Aug 2008
    • 56

    Kyocera fs - 6025 no print when using adf but its ok when using platen glass

    Friends,I need your help,last month i installed this machine and today the customer is complaining that the machine is giving blank copy. i have tried to check the ADF by transferring it to another machine and it is working good, thats why i am concluded that problem is the base machine itself. Did any one encountered this problem already. Please reply!
  • Zackuth
    Trusted Tech

    250+ Posts
    • Aug 2009
    • 448

    #2
    Re: Kyocera fs - 6025 no print when using adf but its ok when using platen glass

    You might want to look at the scanner lock. Some models will do that if the lock is not in the unlock position.
    If at first you don't succeed, redefine success

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    • romnick
      Technician

      50+ Posts
      • Aug 2008
      • 56

      #3
      Re: Kyocera fs - 6025 no print when using adf but its ok when using platen glass

      sir, i checked already the lock and it is in unlock position, as i told before copying on platen glass is ok so it means that scanner is free.

      Comment

      • Magicone
        Technician
        • Dec 2009
        • 16

        #4
        Re: Kyocera fs - 6025 no print when using adf but its ok when using platen glass

        Does the scanner move to the left when you close the lid?

        If so.. do sim 411

        I am from canada, do not have that model but it looks like a TA-255

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        • Zackuth
          Trusted Tech

          250+ Posts
          • Aug 2009
          • 448

          #5
          Re: Kyocera fs - 6025 no print when using adf but its ok when using platen glass

          I had a TA255 (like your machine) that copied from the glass, but from the dp was blank. The solution was the scanner lock. Just passing on a solution that helped me.
          If at first you don't succeed, redefine success

          Comment

          • romnick
            Technician

            50+ Posts
            • Aug 2008
            • 56

            #6
            Re: Kyocera fs - 6025 no print when using adf but its ok when using platen glass

            You are right Zackuth the scanner lock is not unlock to the fullest, thank you and to all who gave ideas.Too much appreciated.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22601

              #7
              Re: Kyocera fs - 6025 no print when using adf but its ok when using platen glass

              Just came across that today on a CS-255c. I had a vague recollection of Zackuth's post. Thanks!
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

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