Need technical help decoding hard drive

[JR2ALTA]

Re: Need technical help decoding hard drive

What a surprise, a guy who wants docs off a hard-drive "can't get into details" about why.

This sounds crookeder than a barrel of snakes.

[blackcat4866]

Re: Need technical help decoding hard drive

Set up Job Account ID#s. Essentially each user logs in with a 4 to 8 digit number. All prints, copies and scans are tracked to each number.

Here's the hard part: Like passwords, they get out as general knowledge, so you need to assign new numbers once in a while, say 4 month intervals. That will definitely stop your usage abuse. =^..^=

[RandomQuestions]

Re: Need technical help decoding hard drive

What a surprise, a guy who wants docs off a hard-drive "can't get into details" about why.

This sounds crookeder than a barrel of snakes.

While I understand the cynicism, I think I gave all the essential details to the reason for wanting the information off the hard drive. The rest has to do with my obligations to my employer and my duty to keep things that might potentially harm our case or related to orders from the court, private.

If you feel that there is more information that you need to answer the question as I posted it, feel free to ask and I will do my best to accommodate. If you feel there is something implicitly deceptive or wrong about the way I requested help, I am willing to restructure my request as well.

[RandomQuestions]

Re: Need technical help decoding hard drive

Set up Job Account ID#s. Essentially each user logs in with a 4 to 8 digit number. All prints, copies and scans are tracked to each number.

Here's the hard part: Like passwords, they get out as general knowledge, so you need to assign new numbers once in a while, say 4 month intervals. That will definitely stop your usage abuse. =^..^=

Thanks, this seems like a straightforward common sense approach to dealing with these situations. I will be sure to suggest it as part of our next version of the Operations Manual.

[nmfaxman]

Re: Need technical help decoding hard drive

If they were sent by email, check the email address of the sender, or SMTP relay email address that the machine goes through.
Once it leaves the machine, it will be set to rewrite that section.
10 more print or scan jobs, and it will be replaced with a new job.
Trying to hack the HDD of the copier is a waste of time other than what was sent where and to whom at what time and date.
You may have blown the only true record you had to start with.

[RandomQuestions]

Re: Need technical help decoding hard drive

If they were sent by email, check the email address of the sender, or SMTP relay email address that the machine goes through.
Once it leaves the machine, it will be set to rewrite that section.
10 more print or scan jobs, and it will be replaced with a new job.
Trying to hack the HDD of the copier is a waste of time other than what was sent where and to whom at what time and date.
You may have blown the only true record you had to start with.

Well fortunately for us they were really sloppy. We have some record of them emailing from the scanner/email function of the copier. Your comment, "what was sent where and to whom at what time and date" intrigues me though. This information is actually extremely useful. We could probably subpoena documents. Do you know how I would access this information? Or were you saying that the machine keep a log of only 10 jobs?

[KenB]

Re: Need technical help decoding hard drive

Adding passwords to your machine to limit access is great, and while it may (or may not) capture lob names, I don't know of any machine that will natively keep a copy of the job.

If this is what you truly need, there is an entire industry devoted to just that, but it is not cheap, and not easy to deploy. Unfortunately, those solutions must be installed beforehand, not after the horse has left the proverbial barn.

Not to be crude, but like I mentioned before, the focus on our industry is to strictly prohibit and disable the retention of job images. It's a very delicate and sore subject; please understand if we get a bit testy about this.

[JR2ALTA]

Re: Need technical help decoding hard drive

A little free association...

Everyone knows the 60 minutes piece on this. Sometimes I think it was put out by copier companies to sell Security Kits.

What's so bogus in the story, is a single quote (paraphrasing) "and with some simple software widely available on the internet, the hard-drive provides thousands of readable documents"

Outside of Quantico, VA this software doesn't exist.

Am I wrong?

[Tricky]

Re: Need technical help decoding hard drive

What's so bogus in the story, is a single quote (paraphrasing) "and with some simple software widely available on the internet, the hard-drive provides thousands of readable documents"

Outside of Quantico, VA this software doesn't exist.

Am I wrong?

The 'simple software widely available on the internet' is a Linux operating system, Ubuntu. If the copier has a Linux file system then the PC can possibly access the stored hard drive data.

The whole story is not about Kyocera copiers though, the general public have just assumed all copiers work the same.