Cs-3050 Question

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  • COPYME
    • May 2025

    #1

    Cs-3050 Question

    Has anyone experienced being able to fax to local and long distance but NOT to a 800#??
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 29370

    #2
    FAX

    Fax Is Fine
    Most Likely Problem Is They Phone Provider Or Telephone System

    Comment

    • leroyal
      Expert on The Obsolete
      100+ Posts
      • Sep 2007
      • 156

      #3
      X2,

      On some phone systems the administrator can block all outgoing calls that begin with "1" or a prefix may have to be added before dialing the "1".
      I know what I know better than anyone else knows what I know.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22929

        #4
        Yes, on some phone systems the admin can block certain prefixes.

        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • 10871087
          Service Manager

          1,000+ Posts
          • Jan 2005
          • 1143

          #5
          99% chance that it's a Phone line/system problem. There is no setting in the machine to restrict what numbers someone can dial.

          Comment

          • COPYME

            #6
            At KMA's advice, we turned off the Ecm setting and it now works. Thanks for the help.

            Comment

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